**Experienced Customer Service Representative – Insurance Industry Expert – Join blithequark's Dynamic Team**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join blithequark's dynamic team as an Experienced Customer Service Representative in the insurance industry. As a key member of our customer-facing team, you will play a vital role in providing top-notch support to our clients, ensuring their needs are met, and exceeding their expectations. **About blithequark** blithequark is a leading insurance company dedicated to providing innovative solutions to our customers. Our mission is to empower individuals and families to protect their assets, achieve their goals, and live their best lives. With a strong commitment to customer satisfaction, we strive to build long-lasting relationships with our clients, fostering trust, and loyalty. As a customer-centric organization, we recognize the importance of exceptional service, and we're seeking like-minded professionals to join our team. **Job Responsibilities** As an Experienced Customer Service Representative, you will be responsible for: * Providing exceptional customer service through phone, email, and in-person interactions, ensuring that clients' needs are met and exceeded. * Quoting, taking payments, and processing policy changes in a timely and efficient manner. * Answering questions related to products, pricing, and availability, demonstrating a deep understanding of our insurance offerings. * Processing new applications, entering data, and maintaining accurate records. * Collaborating with internal teams to resolve customer issues and concerns. * Staying up-to-date on product knowledge, industry trends, and regulatory requirements. **Work Schedule** Our ideal candidate will be available to work Monday through Friday from 8 a.m. to 5 p.m. or 9 a.m. to 6 p.m. and 1 Saturday per month from 9 a.m. to 12 p.m. We offer a flexible schedule to accommodate your needs while ensuring that our customers receive the support they deserve. **Requirements and Qualifications** To succeed in this role, you will need: * Excellent communication and phone etiquette skills, with the ability to interact with diverse clients. * Strong customer service and organizational skills, with a focus on delivering exceptional experiences. * Ability to multi-task and prioritize work in a fast-paced environment. * Previous insurance experience, with a Property and Casualty (P&C) License preferred. * Proficiency in English, with Ukrainian/Russian language skills a significant advantage. * Ability to obtain a License or willingness to pursue one. * Strong problem-solving skills, with a focus on resolving customer issues efficiently. **Skills and Competencies** To excel in this role, you will need to possess: * Excellent communication, interpersonal, and problem-solving skills. * Ability to work in a team environment, collaborating with internal teams to resolve customer issues. * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. * Proficiency in insurance products, policies, and procedures. * Ability to adapt to changing situations, with a focus on delivering exceptional customer experiences. **Career Growth Opportunities and Learning Benefits** At blithequark, we recognize the importance of career growth and development. As an Experienced Customer Service Representative, you will have opportunities to: * Develop your skills and knowledge in the insurance industry, with access to training programs and workshops. * Collaborate with internal teams to resolve complex customer issues and concerns. * Participate in performance evaluations and feedback sessions to ensure your growth and development. * Pursue professional certifications, such as the P&C License, to enhance your career prospects. **Work Environment and Company Culture** blithequark is committed to creating a positive and inclusive work environment, where employees feel valued, respected, and empowered to succeed. Our company culture is built on: * A customer-centric approach, with a focus on delivering exceptional experiences. * A collaborative and supportive team environment, where employees can share ideas and expertise. * A commitment to innovation, with a focus on staying ahead of industry trends and regulatory requirements. * A flexible and adaptable work schedule, to accommodate your needs and preferences. **Compensation, Perks, and Benefits** As an Experienced Customer Service Representative at blithequark, you will enjoy: * A competitive hourly rate of $21. * A comprehensive benefits package, including health, dental, and vision insurance. * Paid time off, including vacation days, sick leave, and holidays. * Opportunities for professional development and career growth. * A dynamic and supportive work environment, with a focus on teamwork and collaboration. **Conclusion** If you're a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to join blithequark's dynamic team as an Experienced Customer Service Representative. With a strong commitment to customer satisfaction, we're seeking like-minded professionals to join our team and help us achieve our mission. Apply now to take the first step towards a rewarding career with blithequark! Apply Job! Apply for this job