Experienced Customer Service Representative – Fully Remote Opportunity in Michigan for Delivering Exceptional Support to Homeowners and REALTORS

Welcome to blithequark At blithequark, we pride ourselves on providing top-notch customer service to our valued clients, including homeowners and REALTORS. As a leader in our industry, we understand the importance of having a skilled and dedicated team of customer service representatives who can deliver exceptional support and resolve issues efficiently. If you're passionate about helping others and have a strong desire to grow with a dynamic company, we invite you to join our team as a fully remote Customer Service Representative in Michigan. About the Role As a Customer Service Representative at blithequark, you will be the primary point of contact for our customers, responding to incoming calls and providing timely and effective solutions to their queries and concerns. Our comprehensive, accredited training program will equip you with the knowledge and skills necessary to excel in this role, and our supportive team environment will ensure that you have the resources you need to succeed. With no outbound cold-calling, sales, debt collections, or telemarketing calls, you can focus on what matters most – delivering exceptional customer service and building strong relationships with our clients. Key Responsibilities: Answer incoming calls from REALTORS and homeowners in a professional and courteous manner Provide timely and effective solutions to customer queries and concerns Utilize strong written and verbal communication skills to resolve issues efficiently Work collaboratively with our team to achieve customer satisfaction goals and objectives Participate in ongoing training and development opportunities to enhance your skills and knowledge Qualifications and Experience To be successful in this role, you will need to possess a high school diploma or equivalent, along with a strong background and a willingness to undergo a drug screen. We're looking for individuals with excellent telephone skills, good written and verbal communication skills, and a self-motivated approach to their work. Experience with Microsoft Word, Excel, PowerPoint, and Outlook is also essential, as is a strong work ethic, integrity, and values. Preferred Qualifications: 1 year of experience in customer service, preferably in a call center environment Previous experience working with homeowners and REALTORS is an asset Strong problem-solving skills and the ability to think critically Excellent time management and organizational skills, with the ability to work in a fast-paced environment What We Offer At blithequark, we're committed to providing our employees with a comprehensive range of benefits and perks, including: Competitive compensation, with a starting wage of $14.00 per hour and opportunities for pay increases and promotions Extensive paid training program, with ongoing development opportunities to enhance your skills and knowledge Health insurance, dental, and vision coverage, along with a 401k matching program Paid time off, with up to 5 weeks of vacation time available Short-term and long-term disability coverage, along with parenting time pay and rewardable employee referrals Career Growth and Development At blithequark, we're dedicated to helping our employees grow and develop in their careers. With regular employee appreciation events and a supportive team environment, you'll have the opportunity to learn from experienced professionals and take on new challenges as you progress in your role. Our comprehensive training program and ongoing development opportunities will ensure that you have the skills and knowledge necessary to succeed, and our competitive compensation package will recognize your hard work and dedication. Work Environment and Company Culture At blithequark, we pride ourselves on our dynamic and supportive work environment. Our team is passionate about delivering exceptional customer service, and we're committed to creating a positive and inclusive workplace culture that values diversity, equity, and inclusion. As a fully remote employee, you'll have the flexibility to work from the comfort of your own home, with the support of our virtual team and the opportunity to connect with colleagues and leaders through regular virtual events and meetings. Diversity, Equity, and Inclusion blithequark is an equal opportunity employer, and we're committed to creating a workplace culture that values diversity, equity, and inclusion. We believe that every individual deserves to be treated with respect and dignity, regardless of their race, religion, color, sex, age, national origin, disability, height, weight, marital status, sexual orientation, or any other status protected by federal, state, or local law. If you're passionate about working in a diverse and inclusive environment, we encourage you to apply for this exciting opportunity. How to Apply If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our website. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Join Our Team At blithequark, we're excited to meet our next team member and welcome you to our dynamic and supportive work environment. With a comprehensive range of benefits, ongoing development opportunities, and a commitment to diversity, equity, and inclusion, we're confident that you'll find a rewarding and challenging career with our company. Apply today and take the first step towards an exciting and fulfilling career as a Customer Service Representative with blithequark! Apply for this job