Experienced Customer Service Representative – Full/Part-Time Remote Opportunity with Unlimited Growth Potential for Beginners and Seasoned Professionals Alike

Welcome to blithequark: A Leader in Supplemental Insurance At blithequark, we've been a trusted name in the supplemental insurance industry for over 65 years, dedicated to providing our customers with the best possible service and support. As we continue to grow and expand our remote team, we're excited to offer a unique opportunity for motivated individuals to join us as Entry-Level Customer Service Representatives. Whether you're just starting your career, looking for a change, or seeking a flexible position with high earning potential, this is your chance to build a long-term, purpose-driven career from the comfort of your own home. About the Role As a Customer Service Representative at blithequark, you'll play a vital role in providing personalized support to our customers via phone, email, and virtual meetings. You'll assist clients in understanding their insurance benefit options, respond to questions about policies, coverage, and claims, and schedule and lead virtual consultations with new and existing customers. Your goal will be to maintain product knowledge and guide clients in making informed decisions, ensuring they receive the best possible service and support. Key Responsibilities: Provide exceptional customer support via phone, email, and virtual meetings, ensuring timely and effective resolution of customer inquiries and concerns Assist clients in understanding their insurance benefit options, including policy details, coverage, and claims processes Respond to customer questions and concerns in a professional and courteous manner, providing clear and concise information and solutions Schedule and lead virtual consultations with new and existing customers, ensuring a personalized and supportive experience Maintain up-to-date product knowledge to guide clients in making informed decisions about their insurance needs Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction Who We're Looking For We're seeking motivated and enthusiastic individuals who are eager to learn and grow with our company. While no prior customer service or insurance experience is required, you should possess excellent verbal and written communication skills, be comfortable using basic technology (such as Zoom and email), and be reliable, self-motivated, and eager to grow professionally. You should also be 18 years or older and legally authorized to work in the U.S. Essential Qualifications: No prior customer service or insurance experience required – we provide comprehensive training Excellent verbal and written communication skills, with the ability to effectively communicate with customers and internal teams Comfortable using basic technology, including Zoom, email, and other digital tools 18 years or older and legally authorized to work in the U.S. Reliable, self-motivated, and eager to grow professionally, with a strong desire to learn and succeed Preferred Qualifications: Previous experience in customer service, sales, or a related field, with a proven track record of success Insurance industry knowledge or experience, with a strong understanding of policy details and coverage options Advanced technology skills, including experience with CRM software or other customer service platforms Bilingual or multilingual skills, with the ability to communicate effectively with customers who speak multiple languages What We Offer At blithequark, we're committed to providing our employees with a supportive and inclusive work environment, along with a range of benefits and perks to help you succeed. These include: Benefits and Perks: 100% Remote Work – say goodbye to commuting and enjoy the flexibility of working from home Weekly Pay + Uncapped Bonuses – earn a competitive salary with opportunities for bonuses and incentives Flexible Scheduling (Part-Time & Full-Time Options) – choose a schedule that works for you and your lifestyle Comprehensive, Free Training Program – receive comprehensive training and support to help you succeed in your role Career Advancement into Leadership Roles – opportunities for career growth and advancement, with a clear path for professional development Performance-Based Company Trips and Incentives – earn rewards and recognition for your hard work and achievements Career Growth and Development At blithequark, we're committed to helping our employees grow and develop in their careers. We offer a range of training and development programs, including comprehensive training, mentorship, and coaching. We also provide opportunities for career advancement, with a clear path for professional development and growth. Work Environment and Company Culture Our company culture is built on a foundation of respect, inclusivity, and teamwork. We believe in creating a supportive and collaborative work environment, where everyone feels valued and empowered to succeed. We also prioritize work-life balance, with flexible scheduling and remote work options to help you achieve your personal and professional goals. Compensation and Benefits We offer a competitive salary range of $60,000 - $150,000+/monthly, with opportunities for bonuses and incentives. We also provide a range of benefits, including weekly pay, flexible scheduling, and comprehensive training. Our benefits package is designed to support your overall well-being, with a focus on physical, emotional, and financial health. Conclusion If you're ready to take control of your future and start a career that offers flexibility, purpose, and unlimited growth potential, we encourage you to apply for this exciting opportunity. At blithequark, we're invested in your success and committed to helping you achieve your goals. Join our team of dedicated and passionate professionals, and discover how rewarding remote work can truly be. Apply today and take the first step towards a fulfilling and successful career! Apply for this job