**Experienced Customer Service Representative – Delivering Exceptional Experiences for blithequark Customers**

Are you passionate about delivering exceptional customer experiences and growing your career in a dynamic and supportive environment? Do you thrive in a fast-paced call center setting, where every interaction has the potential to make a lasting impact? If so, we invite you to join blithequark as a Customer Service Representative in Fort Worth, TX. As a key member of our team, you will play a vital role in shaping the customer experience and driving business growth. **About blithequark** blithequark is a leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations. As a family-owned company, we pride ourselves on our commitment to customer satisfaction, innovation, and community involvement. Our Texas Branch, located at 2600 Rental Car Drive, DFW Airport, TX 75261, is a hub of activity, where our team members work together to deliver exceptional results. **Job Summary** As a Customer Service Representative at blithequark, you will be responsible for processing customer orders and inquiries in a collaborative call center environment. You will communicate with customers over phone, email, and chat, helping them navigate our website and online ordering system. You will also become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently. **Key Responsibilities** * Process customer orders and inquiries in a collaborative call center environment using world-class technology * Communicate with customers over phone, email, and chat to resolve their queries and concerns * Help customers navigate blithequark's website and online ordering system * Become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently * Collaborate with internal teams to resolve customer issues and improve the overall customer experience **Minimum Requirements** * High school diploma or equivalent; Bachelor's degree preferred * Prior customer service experience is a plus, but we will train you to provide legendary service for our customers * Excellent communication and problem-solving skills * Ability to work in a fast-paced call center environment * Strong product knowledge and ability to learn quickly **Benefits** * Complete health insurance coverage and 401(k) with 6% employer match that starts day one * Multiple bonus programs * Paid holidays and generous paid time off * Tuition Assistance Program that covers professional continuing education * Employee Perks: + Best-in-class, clean, modern facilities + First-class fitness center and beautifully maintained walking paths **Career Growth Opportunities** At blithequark, we believe in investing in our employees' growth and development. As a Customer Service Representative, you will have opportunities to: * Develop your product knowledge and expertise * Take on additional responsibilities and leadership roles * Participate in training and development programs to enhance your skills and knowledge * Collaborate with internal teams to drive business growth and innovation **Work Environment and Company Culture** Our Texas Branch is a dynamic and supportive environment, where our team members work together to deliver exceptional results. We pride ourselves on our: * Collaborative and inclusive culture * Emphasis on customer satisfaction and loyalty * Commitment to innovation and continuous improvement * Recognition and reward programs to celebrate employee achievements **Compensation and Perks** * Pay from $24 to $28 per hour, with significant growth and earning potential * $2 Shift Differential * Opportunities for bonuses and incentives * Comprehensive benefits package, including health insurance, 401(k), and paid time off **How to Apply** If you are passionate about delivering exceptional customer experiences and growing your career in a dynamic and supportive environment, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job