**Experienced Customer Service Associate – Delivering Exceptional Experiences at arenaflex**

At arenaflex, we're passionate about creating a world-class customer experience that sets us apart from the rest. As a Customer Service Associate, you'll play a vital role in delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations. If you're a people person with a passion for delivering outstanding customer experiences, we want to hear from you! **About arenaflex** arenaflex is a leading provider of innovative solutions and services that empower individuals and communities to thrive. Our mission is to make a positive impact on people's lives by delivering exceptional customer experiences, fostering a culture of inclusivity, and promoting social responsibility. We're committed to creating a workplace that's diverse, equitable, and inclusive, where everyone feels valued, respected, and empowered to grow. **Key Responsibilities** As a Customer Service Associate at arenaflex, you'll be responsible for: * Modeling and delivering a distinctive and delightful customer experience that sets us apart from the competition * Registering sales on assigned cash register, providing customers with courteous, fair, friendly, and efficient checkout service * Engaging customers and patients by greeting them and offering assistance with products and services * Resolving customer issues and answering questions to ensure a positive customer experience * Recommending items for sale to customers and recommending trade-up and/or companion items * Registering customer purchases on assigned cash register, collecting cash and distributing change as requested * Processing voids, returns, rain checks, refunds, and exchanges as needed * Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records * Implementing Company asset protection procedures to identify and minimize profit loss * Ensuring compliance with state and local laws regarding regulated products * Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise * Assisting with separation of food items and product placement as specified by policies/procedures * Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, and suggestive sell of promotional photo products * Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance * Complying with all company policies and procedures; maintaining respectful relationships with coworkers **Essential Qualifications** * High school diploma or equivalent required; some college or vocational training preferred * 1-2 years of customer service experience in a retail or healthcare setting * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Basic math skills and accuracy with handling cash and operating a cash register * Ability to lift up to 25 pounds and stand for long periods * Availability to work a variety of shifts, including evenings, weekends, and holidays **Preferred Qualifications** * Previous experience in a customer-facing role, particularly in a retail or healthcare setting * Knowledge of store systems and store equipment * Experience with digital passport photo service and promotional photo products * Basic computer skills and familiarity with point-of-sale systems * Ability to work independently and as part of a team * Strong problem-solving and conflict resolution skills **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Basic math skills and accuracy with handling cash and operating a cash register * Ability to lift up to 25 pounds and stand for long periods * Strong problem-solving and conflict resolution skills * Ability to work independently and as part of a team * Basic computer skills and familiarity with point-of-sale systems **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Service Associate, you'll have opportunities to: * Develop your customer service skills and knowledge through ongoing training and development programs * Take on additional responsibilities and leadership roles within the team * Participate in cross-functional projects and initiatives that impact the business * Collaborate with other departments and teams to drive business results and improve customer experiences * Access to internal job postings and career advancement opportunities **Work Environment and Company Culture** arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We're committed to creating a culture that's welcoming, respectful, and empowering for all employees. As a Customer Service Associate, you'll work in a fast-paced retail environment that's focused on delivering exceptional customer experiences. You'll have the opportunity to work with a diverse team of employees who share your passion for customer service and commitment to excellence. **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package that includes: * Competitive hourly rate * Opportunities for overtime and bonuses * Comprehensive benefits package, including medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Access to employee discounts and perks * Ongoing training and development opportunities **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we want to hear from you! Apply now to join our team as a Customer Service Associate at arenaflex. Apply for this job