Experienced Customer Service Associate – Delivering Exceptional Customer Experiences and Driving Business Success at blithequark

Welcome to blithequark: Where Every Day is an Opportunity to Make a Difference At blithequark, we believe that life can be made a little better every day – one smile, one interaction, or one experience at a time. Our mission is built on a simple yet powerful idea: that by putting people first, doing the right thing, and making every day a little brighter, we can create a positive impact that resonates far beyond our doors. As a key member of our team, you will be part of a caring and dedicated group of individuals who are passionate about delivering exceptional customer experiences and driving business success. Join Our Team: Become a Customer Service Associate at blithequark As a Customer Service Associate (CSA) at blithequark, you are the friendly face that puts the ‘Wow’ in our customer interactions. You are proud to be part of a beloved brand that is committed to excellence, integrity, and making every day a little brighter for our customers and our communities. Your role is critical to our success, as you will be responsible for greeting and serving our customers, preparing food items, operating the cash register, and maintaining a clean and safe store environment. Key Responsibilities: Greet and engage with customers to ensure their needs are met both quickly and courteously, providing a positive and memorable experience that keeps them coming back. Prepare a variety of food items, including breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, to the highest standards of quality and presentation. Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products, ensuring accuracy and efficiency in all transactions. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting, creating an attractive and welcoming environment for our customers. Help keep our stores clean and safe by following all established policies, procedures, and guidelines, taking pride in your work and contributing to a positive and healthy environment. Complete store housekeeping duties, including cleaning, dusting, sweeping, mopping, emptying trash, and more, to maintain a clean and organized store. Qualifications and Skills: To be successful as a Customer Service Associate at blithequark, you will need: Great communication and customer service skills, with the ability to engage with customers, listen to their needs, and provide solutions that exceed their expectations. The ability to thrive in a fast-paced environment and multitask like a pro, prioritizing tasks and managing your time effectively to meet deadlines and deliver results. To be at least 16 years old, with reliable transportation to ensure that you can get to work safely and on time. To enjoy working in a team environment, collaborating with colleagues to achieve common goals and supporting each other to deliver exceptional customer experiences. Essential Qualifications: In addition to the skills and qualifications listed above, you will need: A high school diploma or equivalent, with a strong foundation in basic math, reading, and writing skills. The ability to lift up to 50 pounds, stand for long periods, and move quickly and easily around the store. A flexible schedule, with the ability to work a variety of shifts, including evenings, weekends, and holidays. Preferred Qualifications: While not essential, the following qualifications are preferred: Previous experience in customer service or retail, with a proven track record of delivering exceptional customer experiences and driving sales growth. A certification in food safety or a related field, demonstrating your commitment to quality and safety in the workplace. Bilingual or multilingual skills, with the ability to communicate effectively with customers who speak different languages. Career Growth Opportunities and Learning Benefits: At blithequark, we are committed to helping our associates grow and develop their careers, providing opportunities for advancement and professional development. As a Customer Service Associate, you will have access to: Comprehensive training programs, designed to help you develop the skills and knowledge you need to succeed in your role. Opportunities for advancement, with the potential to move into leadership roles or specialize in a particular area of the business. A supportive and collaborative work environment, where you can learn from experienced colleagues and share your own knowledge and ideas. Work Environment and Company Culture: At blithequark, we pride ourselves on our positive and inclusive company culture, where every associate is valued and respected. Our work environment is fast-paced and dynamic, with a focus on teamwork, communication, and mutual support. We believe in: Recognizing and rewarding outstanding performance, with opportunities for bonuses, promotions, and other incentives. Providing a safe and healthy work environment, with a focus on wellness and employee safety. Supporting our communities, through charitable donations, volunteer programs, and other initiatives. Compensation, Perks, and Benefits: At blithequark, we offer a competitive compensation package, with a hourly range of $15.00 - $18.75, commensurate with position, experience, and location. In addition to your hourly wage, you will also be eligible for: A $1.50 shift differential for hours worked between 12am - 6am. Comprehensive benefits, including medical, dental, vision, and mental health benefits, as well as an Employee Stock Ownership Plan (ESOP) and 401(k) + matching. Education Assistance Program, paid parental leave, store discounts, paid time off, and flexible schedules. Access to additional benefit and wellness programs, designed to support your physical, emotional, and financial well-being. Conclusion: If you are a motivated and customer-focused individual, with a passion for delivering exceptional customer experiences and driving business success, we encourage you to apply for the Customer Service Associate role at blithequark. As a key member of our team, you will have the opportunity to make a real difference in the lives of our customers and our communities, while developing your skills and advancing your career. Don't miss out on this exciting opportunity – apply today and join our team of dedicated and passionate associates at blithequark! Apply for this job