**Experienced Customer Service Associate – Amazon Locker+ Retail Locations**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! arenaflex is seeking an experienced Customer Service Associate to join our team at Amazon Locker+ retail locations. As a key member of our team, you will play a vital role in making the return and pickup of packages convenient for our customers, while also connecting personally with them and uplifting their lives. **Job Overview** At arenaflex, we're committed to providing our customers with an unparalleled level of service and convenience. Our Amazon Locker+ retail locations are designed to make it easy for customers to pick up and return their packages, and we're looking for talented individuals like you to help us make it happen. As a Customer Service Associate, you will be responsible for receiving, picking, and stowing customer orders, processing returns, and preparing for delivery. You will also be the face of arenaflex, assisting customers with questions and concerns, and providing exceptional service to ensure their satisfaction. **Duties & Responsibilities** Some of your key duties and responsibilities will include: * Receiving, picking, and stowing customer orders, processing returns, and preparing for delivery * Assisting customers with questions and concerns, and providing exceptional service to ensure their satisfaction * Working through problem-solving scenarios for customers, and finding creative solutions to meet their needs * Maintaining a clean, safe, and organized workspace, and adhering to all safety guidelines and protocols * Managing responsibilities for a Locker+ location, including opening and closing the site * Using technology like smartphones and handheld devices to sort, scan, and prepare orders * Receiving truck deliveries, and ensuring that all packages are accurately processed and stored **What it's like at Amazon Locker+ locations** Our Amazon Locker+ locations are designed to provide a safe and comfortable working environment for our associates. You can expect: * A safe and secure working environment, with a focus on customer safety and satisfaction * A relaxed and comfortable dress code, with a few rules to follow for safety * A climate-controlled environment, with minimal noise levels and a comfortable temperature * The opportunity to work in a variety of locations, including Whole Foods Market, freestanding locations, partner retailers, and warehouse lobbies * The chance to work with a diverse and inclusive team, and to be part of a company that values diversity and inclusion **Why You'll Love Amazon** At arenaflex, we're committed to providing our associates with a range of benefits and perks that make it easy to love your job. Some of the reasons you'll love working at Amazon include: * Schedule flexibility: Depending on where you work, you may have the option to work full-time, reduced-time, or part-time, with the flexibility to choose your own schedule * Shift options: You can work a variety of shifts, including overnight, early morning, day, evening, and weekend shifts, with the option to choose your own schedule * Anytime Pay: You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups) * State-of-the-art facilities: You'll work in modern warehouses that are clean and well-organized, with a focus on safety and efficiency * Safety: Your safety is our top priority, and we provide protective gear and safety training to ensure that you're safe on the job * Culture: You'll be part of an inclusive workplace that values diversity and inclusion, with a range of DEI programs and affinity groups to support your growth and development * Team environment: You'll work on small or large teams that support each other, with a focus on collaboration and teamwork * New skills: Depending on the role and location, you'll have the opportunity to learn new skills and technologies, including handheld devices and robotics **Requirements** To be considered for this role, you must: * Be 18 years or older * Have the ability to understand and adhere to all job requirements and safety guidelines in English * Be able to perform physical labor, including lifting up to 49 pounds, with or without reasonable accommodation * Be able to stand and walk during shifts lasting up to five hours, with or without reasonable accommodation * Be available to work part-time between the hours of 8:30 a.m. and 9:30 p.m., with schedules varying week to week **How to Get Started** If you're ready to join our team and start delivering exceptional customer experiences, apply now! You can begin by clicking the link below, and following the prompts to submit your application. If you need help with your application or to learn more about our hiring process, you can find support here: Apply for this job