**Experienced Customer Service and Sales Representative – Virtual Perceptionist**

At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a key member of our virtual sales force, you'll have the opportunity to make a lasting impact on our clients' success. We're seeking a highly motivated and customer-centric individual to join our team as a Virtual Perceptionist, working in a fast-paced technology-rich environment. **About arenaflex** arenaflex is a leading provider of small business call center services, dedicated to helping entrepreneurs and small business owners capture 100% of their sales opportunities. With over 21 years of experience, we've established ourselves as one of the largest North American providers in the industry. Our innovative approach to sales and customer service has enabled us to build a reputation for excellence, and we're now seeking talented individuals to join our team. **Job Responsibilities and Essential Functions** As a Virtual Perceptionist, you'll be responsible for providing exceptional customer service and sales support to our clients. Your primary goal will be to create a positive and personalized experience for each caller, building trust and confidence in our business. Key responsibilities include: * Making a great first impression on the phone and in person, showcasing your exceptional communication skills and professionalism * Fostering a helpful and personalized experience for clients, addressing their needs and concerns in a timely and effective manner * Utilizing active listening skills to quickly determine the nature of objections and respond accordingly * Being proactive and committed to taking action to resolve customer needs, demonstrating a strong commitment to sales and customer service excellence * Maintaining attention to detail and ensuring that all interactions are handled with precision and care * Continuously improving skills through practice and applying new knowledge or skills quickly to stay ahead of the curve * Solving problems and taking advantage of opportunities without being asked, demonstrating a growth mindset and high work standards * Enjoying working in a technical workplace and staying up-to-date with the latest industry trends and best practices **Benefits** As a Virtual Perceptionist at arenaflex, you'll enjoy a range of benefits, including: * Monthly Incentive potential, recognizing your hard work and dedication to excellence * Attendance and Retention Bonuses, rewarding your commitment to our team and clients * Paid time off, allowing you to recharge and maintain a healthy work-life balance * Eligibility for medical, dental, and vision insurance, ensuring your well-being and peace of mind **Required Qualifications** To succeed as a Virtual Perceptionist at arenaflex, you'll need: * A minimum of 4 years of Sales or Customer Service experience, with a proven track record of success * Results-driven and committed to meeting individual and team goals, with a strong focus on sales and customer service excellence * Strong PC and problem-solving skills, with the ability to navigate complex technical systems and resolve issues efficiently * Strong verbal and written communication skills, with the ability to communicate effectively with clients and colleagues * Office experience in the following industries is a plus: Home Inspection, Carpet Cleaning, Maid Service, Handyman **Preferred Qualifications** While not required, the following qualifications are highly desirable: * Experience working in a fast-paced call center environment, with a strong focus on sales and customer service * Familiarity with CRM software and other technical tools, with the ability to learn and adapt quickly * Strong analytical and problem-solving skills, with the ability to think critically and outside the box * Experience working in a virtual or remote environment, with the ability to stay motivated and focused in a self-directed setting **What We Offer** At arenaflex, we're committed to providing our team members with the support and resources they need to succeed. As a Virtual Perceptionist, you'll enjoy: * A competitive salary and benefits package, recognizing your hard work and dedication to excellence * Opportunities for career growth and advancement, with a clear path for professional development and advancement * A dynamic and supportive work environment, with a focus on teamwork and collaboration * Access to ongoing training and development opportunities, ensuring you stay up-to-date with the latest industry trends and best practices * A flexible and remote work arrangement, allowing you to work from the comfort of your own home and maintain a healthy work-life balance **How to Apply** If you're a motivated and customer-centric individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a personal email address to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job