**Experienced Part-Time Pharmacy Technician and Customer Service Representative – Remote Opportunity at arenaflex**

Remote Full-time
Are you a skilled Pharmacy Technician with exceptional customer service skills looking for a part-time opportunity to work remotely? Do you have a passion for delivering top-notch support to clients and resolving complex issues in a timely manner? If so, we invite you to join arenaflex, a leading healthcare organization dedicated to providing innovative solutions to the pharmaceutical industry. As a Pharmacy Technician and Customer Service Representative at arenaflex, you will play a vital role in ensuring seamless communication between our clients and our team. Your expertise in pharmacy operations, combined with your excellent communication skills, will enable you to provide exceptional support to our clients, resolve issues efficiently, and contribute to the growth and success of our organization. **About arenaflex** arenaflex is a dynamic and forward-thinking organization that is committed to revolutionizing the healthcare industry through innovative solutions and exceptional customer service. Our team is comprised of dedicated professionals who share a passion for delivering high-quality support to our clients. We are proud to be an equal opportunities employer, committed to fostering a diverse and inclusive work environment that values and respects the contributions of all our employees. **Key Responsibilities** As a Pharmacy Technician and Customer Service Representative at arenaflex, your key responsibilities will include: * Performing duties assigned by the Data Entry Manager, including answering phones, responding to orders, re-orders, and general customer inquiries * Handling and resolving client complaints and inquiries in a timely and professional manner * Triage incoming faxes by facility/department and in accordance with cutoff times * Clarifying orders as needed to ensure accuracy and efficiency * Collaborating with the Data Entry Manager to ensure seamless communication and resolution of issues **Requirements** To be successful in this role, you will need to possess the following qualifications and skills: * Active NJ Board of Pharmacy, Pharmacy Technician License * Previous experience in pharmacy, with LTC pharmacy experience preferred * Knowledge of brand name and generic medications * Strong attention to detail and organizational skills * Moderate to advanced computer skills, including proficiency in frameworks and ECM knowledge (a plus) * Excellent telephone etiquette and communication skills * High school diploma or equivalent **Preferred Qualifications** While not required, the following qualifications would be an asset in this role: * Experience working in a fast-paced, dynamic environment * Strong problem-solving and analytical skills * Ability to work independently and as part of a team * Familiarity with pharmacy software and systems **Benefits and Perks** As a part-time Pharmacy Technician and Customer Service Representative at arenaflex, you can expect to enjoy a competitive salary and benefit package, including: * A comprehensive benefits package, including medical, dental, and vision coverage * A generous paid time off policy, including vacation and sick leave * Opportunities for professional growth and development, including training and education programs * A dynamic and supportive work environment that values and respects the contributions of all employees **Work Environment and Culture** arenaflex is committed to fostering a diverse and inclusive work environment that values and respects the contributions of all employees. Our team is comprised of dedicated professionals who share a passion for delivering high-quality support to our clients. We are proud to be an equal opportunities employer, committed to providing a safe and supportive work environment that promotes collaboration, innovation, and growth. **How to Apply** If you are a motivated and experienced Pharmacy Technician with exceptional customer service skills, we invite you to apply for this exciting opportunity to join arenaflex. Please submit your application, including your resume and a cover letter, through our online portal. We look forward to hearing from you! **Equal Opportunities Employer** arenaflex is an equal opportunities employer, committed to employing a diverse workforce without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law. Apply for this job
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