Experienced Customer Service and Sales Representative – Delivering Exceptional Client Experiences and Driving Business Growth at blithequark

Remote Full-time
Introduction to blithequark At blithequark, we are passionate about revolutionizing the way our customers interact with technology. As a leader in the industry, we are committed to providing innovative solutions that exceed our customers' expectations. Our team is dedicated to delivering exceptional customer service, and we are looking for talented individuals to join our ranks. If you are a self-motivated, results-driven professional with a passion for technology and customer service, we want to hear from you. Job Summary A successful Customer Service Representative at blithequark has a positive attitude, is self-motivated, and has a willingness to continuously learn and improve their sales techniques. As a key member of our team, you will be responsible for building and maintaining relationships with both existing and potential clients, generating retail sales, and providing exceptional customer service. If you are looking for a challenging and rewarding role that offers opportunities for growth and development, this is the perfect opportunity for you. Key Responsibilities As a Customer Service Representative at blithequark, your key responsibilities will include: Generating retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the blithequark network Learning and uncovering customers' needs by creating connections and asking the right questions Positioning product insights and solution recommendations to provide customers with a complete top-down sales solution Closing sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions Continuously developing yourself through ongoing training and up-skilling in operational functions across merchandising and inventory Refining your sales skills through outbound calls to current blithequark customers interested in our products and services Benefits of Working at blithequark At blithequark, we are committed to providing our employees with a comprehensive benefits program that supports their career and personal goals. Our total rewards package includes: Health and wellness benefits A 6% 401(k) match Stock awards Over 4 weeks of paid time off (including vacation, holidays, and personal days) Discounts on blithequark products and services Up to four months of paid parental leave Up to $8K per year in tuition assistance Other rewards to enable your success Qualifications To be successful in this role, you will need: A high school diploma or GED One or more years of work experience A willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance) Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods While not required, the following qualifications are preferred: Experience working in a commission-based environment Demonstrated sales experience communicating with customers to find solutions Customer service experience We don't expect every candidate to fulfill all of the preferred qualifications for this role at blithequark, so don't hesitate to apply. Skills and Competencies To succeed in this role, you will need to possess the following skills and competencies: Excellent communication skills : You will need to be able to communicate effectively with customers, both verbally and in writing Strong sales skills : You will need to be able to generate retail sales and provide exceptional customer service Ability to work in a fast-paced environment : You will need to be able to work in a dynamic environment and adapt to changing circumstances Strong problem-solving skills : You will need to be able to analyze problems and provide solutions to customers Ability to work independently and as part of a team : You will need to be able to work independently and as part of a team to achieve sales goals and provide exceptional customer service Career Growth Opportunities At blithequark, we are committed to providing our employees with opportunities for growth and development. As a Customer Service Representative, you will have the opportunity to develop your skills and knowledge through ongoing training and up-skilling. You will also have the opportunity to advance your career within the company, either within the customer service team or in other areas of the business. Work Environment and Company Culture At blithequark, we are proud of our company culture and work environment. We believe in providing a supportive and inclusive environment that allows our employees to thrive. We offer a range of perks and benefits, including flexible working hours, employee recognition programs, and social events. We are committed to creating a positive and productive work environment that allows our employees to achieve their full potential. Compensation and Benefits At blithequark, we offer a competitive compensation and benefits package that reflects the value we place on our employees. Our compensation package includes a competitive salary, bonuses, and benefits. We also offer a range of perks and benefits, including discounts on blithequark products and services, employee recognition programs, and social events. Conclusion If you are a motivated and results-driven professional with a passion for technology and customer service, we want to hear from you. As a Customer Service Representative at blithequark, you will have the opportunity to develop your skills and knowledge, advance your career, and work in a dynamic and supportive environment. Don't miss out on this exciting opportunity to join our team and contribute to our success. Apply now to become a part of the blithequark team and start your journey to a rewarding and challenging career. Apply for this job
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