**Experienced Customer Service and Remote Virtual Assistant – US Healthcare Operations**

Are you a highly motivated and detail-oriented individual looking to make a meaningful impact in the lives of patients and healthcare professionals? Do you thrive in a dynamic and fast-paced environment where no two days are the same? If so, we invite you to join arenaflex, a leading healthcare organization dedicated to delivering exceptional patient care and experiences. At arenaflex, we're passionate about building a high-performance team that shares our commitment to excellence, innovation, and compassion. As a Customer Service and Remote Virtual Assistant, you'll play a vital role in supporting our healthcare professionals and patients by providing top-notch administrative support, ensuring medical record compliance, and contributing to the smooth operation of our clinics. **About arenaflex** arenaflex is a forward-thinking healthcare organization that's revolutionizing the way we deliver patient care. Our team is comprised of talented individuals who share a common goal: to make a positive impact in the lives of everyone we touch. With a strong focus on innovation, collaboration, and continuous learning, we're creating a work environment that's both challenging and rewarding. **Job Summary** As a Customer Service and Remote Virtual Assistant, you'll be responsible for providing administrative support to our healthcare professionals, ensuring medical record compliance, and contributing to the efficient operation of our clinics. This is an exciting opportunity to join a dynamic team and make a meaningful contribution to the healthcare industry. **Key Responsibilities** * Prepares and assembles medical record documentation/charts for physicians, ensuring accuracy and attention to detail. * Ensures medical record compliance by self-documentation attestation, adhering to hospital and medical facility policies, including HIPAA and Joint Commission regulations. * Updates patient history, physical exam, and other pertinent health information in the patient's medical record. * Prepares and sends all documentation to physicians for review and approval, utilizing facility-specific procedures and authentication of detailed data entry. * Monitors the duration of basic lab results and screening procedures, ensuring timely follow-up and communication with patients and healthcare professionals. * Performs other clerical duties and tasks to improve provider productivity and clinic workflow, as assigned by management. **Essential Qualifications** * High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred. * 1-2 years of experience in a healthcare setting, preferably in a customer service or administrative role. * Strong communication and interpersonal skills, with the ability to work effectively with patients, healthcare professionals, and other stakeholders. * Proficiency in Microsoft Office, particularly Word, Excel, and Outlook. * Ability to work independently and as part of a team, with a strong focus on attention to detail and quality. * Familiarity with HIPAA and Joint Commission regulations, with a commitment to maintaining confidentiality and adhering to industry standards. **Preferred Qualifications** * Experience working in a remote or virtual environment. * Familiarity with electronic medical records (EMRs) and practice management systems. * Certification in medical terminology, coding, or a related field. * Bilingual or multilingual skills, with the ability to communicate effectively with patients and healthcare professionals from diverse backgrounds. **Skills and Competencies** * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. * Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare professionals, and other stakeholders. * Ability to maintain confidentiality and adhere to HIPAA and Joint Commission regulations. * Strong attention to detail and quality, with a commitment to delivering exceptional patient care and experiences. * Ability to work independently and as part of a team, with a strong focus on collaboration and continuous learning. **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Service and Remote Virtual Assistant, you'll have access to: * Ongoing training and development opportunities, including workshops, webinars, and online courses. * Mentorship and coaching from experienced healthcare professionals. * Opportunities for advancement and career growth within the organization. * A dynamic and supportive work environment that encourages collaboration, innovation, and continuous learning. **Work Environment and Company Culture** arenaflex is a remote-friendly organization that values flexibility and work-life balance. As a Customer Service and Remote Virtual Assistant, you'll have the opportunity to work from the comfort of your own home, with a dedicated workspace and access to the latest technology and tools. Our company culture is built on a foundation of: * Collaboration and teamwork. * Innovation and continuous learning. * Compassion and empathy for patients and healthcare professionals. * Excellence and quality in everything we do. **Compensation, Perks, and Benefits** As a valued member of the arenaflex team, you'll enjoy a competitive salary and benefits package, including: * A monthly salary of USD $650. * Flexible scheduling and remote work options. * Opportunities for advancement and career growth. * Ongoing training and development opportunities. * A dynamic and supportive work environment that encourages collaboration, innovation, and continuous learning. **How to Apply** If you're a motivated and detail-oriented individual looking to make a meaningful impact in the lives of patients and healthcare professionals, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Required Equipment** * Laptop/Desktop with at least i5 processor and 8gb of ram. * Internet Speed of 35mbps and above. * Noise Cancelling Headset/Webcam. * Dedicated place at home for work. **Schedule** * 8 hour shift. * 8 am to 5 pm. * Monday to Friday. **Language** * English (Required). **Job Type** * Full-time. We're excited to welcome talented individuals like you to the arenaflex team! Apply now and take the first step towards a rewarding career in healthcare. Apply for this job