Experienced Customer Service and Data Entry Representative for Claims Coordination Team - 100% Remote Opportunity at blithequark

Introduction to blithequark and the Role At blithequark, we are committed to delivering exceptional support services that make a meaningful difference in the lives of our clients. As a leader in our industry, we recognize the importance of having a talented and dedicated team that shares our vision and values. We are now seeking an experienced Customer Service and Data Entry Representative to join our claims coordination team on a 100% remote basis. This is an exciting opportunity for someone who is passionate about providing outstanding customer service, has a keen eye for detail, and is proficient in data entry. As a remote position, you will have the flexibility to work from the comfort of your own home, provided you have a reliable high-speed internet connection. blithequark will supply the necessary equipment to ensure your success in this role. About the Job The Customer Service and Data Entry Representative will play a vital role in our claims coordination team by providing administrative and staff support services. Your primary responsibilities will include data entry of claims information into our claims management systems, following up on missing information to process claims, reviewing invoices for accuracy, and compiling reports from systems with claims information. If you have a strong passion for delivering exceptional customer service, are highly organized, and have basic computer and typing skills, we encourage you to apply for this rewarding opportunity. Key Responsibilities: Perform data entry of claims information into our claims management systems with high accuracy and efficiency. Follow up on missing information to ensure timely processing of claims, providing excellent customer service to clients and stakeholders. Review invoices to ensure accuracy and completeness, identifying and resolving any discrepancies in a professional manner. Compile reports from systems with claims information, analyzing data to identify trends and areas for improvement. Provide administrative and staff support services to the claims coordination team as needed, demonstrating a flexible and team-oriented approach. Essential and Preferred Qualifications To be considered for this role, you must meet the following essential qualifications: High school diploma or equivalent required. 6 months to 1 year of work experience in a related field, preferably in customer service or data entry. Basic computer and typing skills, with proficiency in Microsoft Office applications. Strong attention to detail, with excellent organizational and time management skills. Preferred qualifications include: Previous experience in claims coordination or a related field. Advanced computer skills, including experience with claims management systems. Excellent communication and interpersonal skills, with the ability to work effectively in a remote team environment. Skills and Competencies To succeed in this role, you will need to demonstrate the following skills and competencies: Customer Service Skills: Ability to provide exceptional customer service, responding to client inquiries and resolving issues in a professional and courteous manner. Data Entry Skills: High level of accuracy and efficiency in data entry, with attention to detail and ability to meet productivity standards. Analytical Skills: Ability to analyze data and identify trends, making recommendations for process improvements. Communication Skills: Excellent written and verbal communication skills, with ability to communicate effectively with clients, stakeholders, and team members. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our employees. As a Customer Service and Data Entry Representative, you will have access to training programs, professional development opportunities, and a supportive team environment that encourages learning and growth. We believe in promoting from within and offer opportunities for advancement to talented and dedicated employees. Work Environment and Company Culture blithequark is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We believe that all persons are entitled to equal employment opportunity and do not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity/expression, actual or perceived sexual orientation, or any other protected characteristic. We are committed to making reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Compensation, Perks, and Benefits blithequark offers a competitive salary and benefits package, including medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours, training programs, matching gift program, and more. We believe in recognizing and rewarding our employees for their hard work and contributions to the company. How to Apply If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online to be considered. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Conclusion Join blithequark as a Customer Service and Data Entry Representative and become part of a dynamic team that is dedicated to making a difference. With a commitment to excellence, diversity, and inclusion, we offer a rewarding and challenging work environment that supports the growth and development of our employees. Apply today and take the first step towards a fulfilling and successful career with blithequark! Apply for this job