**Experienced Customer Sales and Service Representative – Delivering Exceptional Experiences with arenaflex**

At arenaflex, we're not just a company – we're a community of innovators, thinkers, and doers who are passionate about connecting people, businesses, and things in meaningful ways. We're a place where you can share your ideas, learn, grow, and thrive in a dynamic and inclusive environment. Our team is dedicated to empowering individuals and communities through cutting-edge technology, exceptional customer service, and a commitment to making a positive impact. **Join the arenaflex Team and Unlock Your Potential** As an Experienced Customer Sales and Service Representative at arenaflex, you'll be at the forefront of delivering exceptional customer experiences that exceed expectations. With your superior sales and customer service skills, you'll be the face of arenaflex, providing top-notch support to our customers and helping them stay connected to what matters most. You'll be part of a talented team that's transforming the way people, businesses, and things connect with each other. **What You'll Be Doing** As a Customer Sales and Service Representative, your responsibilities will include: * Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service * Instilling confidence and loyalty in customers through thoughtful listening, utilizing your knowledge of arenaflex's products and services to effectively service and retain customers * Identifying customer needs and proactively offering our products and services to meet monthly sales goals and deliver an outstanding customer experience * Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments, and policy issues * Responding to requests from customers about arenaflex products and services * Verifying service order accuracy and completeness and making corrections/changes, as needed * Negotiating the collection of overdue bills * Working evenings, weekends, holidays, and unscheduled shifts as determined by the needs of the business * Managing various systems and work tools while engaging on the phone with customers **What We're Looking For** We're seeking a true consultative salesperson who is energized by meeting sales goals and building relationships with customers. You'll take a deep interest in learning about your customers, business challenges, and industry trends. You'll enjoy the fast pace and urgency needed to manage incidents and have no problem juggling multiple priorities. Your empathy and communication skills will make it possible for you to diffuse sensitive situations, and you'll take real ownership of customer concerns, driven to provide exceptional customer service. **Essential Qualifications** * Related Associate Degree or 2+ years' relevant experience * Customer Service call center experience * Previous collections experience * Experience with selling products and services * Customer service skills * Demonstrated ability to communicate with detail and precision **Preferred Qualifications** * Experience working in a fast-paced, dynamic environment * Proven track record of meeting sales goals and delivering exceptional customer experiences * Strong problem-solving and analytical skills * Ability to work independently and as part of a team * Familiarity with arenaflex's products and services **What We Offer** At arenaflex, we're committed to providing a comprehensive benefits package that supports your career growth, well-being, and financial security. Our benefits include: * Health and wellness benefits * 401(k) Savings Plan * Stock incentive programs * Paid time off * Adoption assistance and tuition assistance * Award-winning total rewards package **Compensation and Benefits** The compensation range for this position is between $577.00 and $1,775.00 weekly based on a full-time schedule, depending on your location and confirmed job-related skills and experience. This is an incentive-based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. **Work Environment and Culture** As a remote role, you'll work from home with occasional in-person trainings and meetings. Our team is dedicated to creating a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. **Equal Employment Opportunity** arenaflex is proud to be an equal opportunity employer and celebrates our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. We're committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Don't miss the chance to join our arenaflex team and unlock your potential. Apply for this job