**Experienced Customer Care Representative - Work From Home Opportunity with blithequark**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we invite you to join blithequark, a global leader in digital business services, as a Customer Care Representative working from the comfort of your own home. **About blithequark** blithequark is a global, digital business services company that delivers innovative solutions to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. **Benefits of Working with blithequark** As a valued member of our team, you'll enjoy a range of benefits that support your personal and professional growth. These include: * Paid Training to help you develop your skills and expertise * Competitive Wages that reflect your value to our organization * Full Benefits, including Medical, Dental, Vision, 401k, and more * Paid Time Off to relax and recharge * Employee wellness and engagement programs to support your overall well-being **Teleperformance and You** At blithequark, we're committed to making people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and we're inspired to deliver only the best in all that we do. As a Customer Care Representative, you'll be a key contributor to our team, working collaboratively with colleagues to provide exceptional customer experiences. You'll have the opportunity to interact with people from all walks of life, and no two days will be the same. **Did You Know?** Our Chief Client Officer started her career at blithequark as an agent and advanced to the pinnacle of the company. At blithequark, the sky is the limit! We're committed to helping our employees grow and develop their careers, and we offer a range of opportunities for advancement and professional growth. **Work from Home Requirements** As a Customer Care Representative working from home, you'll need to meet the following requirements: * Use your own personal device (desktop, laptop, or tablet) with Windows 10 or later * Have a minimum of 4GB RAM and a Wired Ethernet LAN connection * Ensure your internet connection meets the following requirements: + Minimum subscribed download rate equal to or exceeds 15.0 Mbps + Minimum subscribed upload rate equal to or exceeds 5.0 Mbps + ISP must have no packet loss and ping under 50ms + Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN * Provide proof of internet speed * Maintain a clean and quiet workspace **Responsibilities** As a Customer Care Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Your specific responsibilities will include: * Connecting with customers via phone, email, chat, and/or social media to resolve their questions or concerns * Calmly attempting to resolve and de-escalate any issues * Escalating interactions when necessary and appropriate * Responding to requests for assistance and/or processing payments * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues * Upselling if required **Qualifications** We're looking for fearless people who are inspired to deliver only the best in all that they do. To be successful in this role, you'll need: * Ability to work remotely in a virtual team environment * 6 months of customer service experience (preferred) * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * Logical problem-solving skills * Ability to navigate Windows operating systems * Organization and work prioritization skills **Be Part of Our blithequark Family** At blithequark, we're committed to providing an environment where our employees feel valued, inspired, and supported. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer, committed to diversity and inclusion in all aspects of our business. **Apply Now!** If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please visit our website to learn more and submit your application. [Apply Job!]( Apply for this job