Experienced Customer Care Representative - Join blithequark's Operations and Customer Center Team

Unlock Your Career Potential with blithequark At blithequark, we're passionate about delivering exceptional customer experiences and driving business success through innovative solutions. As a leading player in the private industry, we're committed to fostering a culture of excellence, diversity, and continuous learning. If you're a motivated and enthusiastic individual looking to kick-start your career, we have an exciting opportunity for you to join our Operations and Customer Center (OCC) team as a Customer Care Representative. About the Role As a Customer Care Representative at blithequark, you'll be an integral part of our OCC team, working closely with aviation experts to resolve operational business challenges and drive strategic decision-making. You'll be assigned to one of our specialized teams, including Load Control Center or Fuel Strategy, where you'll utilize data to inform business decisions and improve operational efficiency. Key Responsibilities: Assist in the development and implementation of strategies to optimize operational performance and resolve business challenges. Work closely with cross-functional teams to identify and mitigate potential disruptions to our global network. Utilize data analysis and insights to inform business decisions and drive process improvements. Collaborate with senior stakeholders to develop and implement new applications and efficiencies to reduce manual effort for the front-line team. Develop and maintain a deep understanding of blithequark's operations, including aircraft weight and balance, fuel consumption, and compliance with regulatory requirements. Demonstrate a strong commitment to safety, security, and customer satisfaction. Essential Qualifications To succeed in this role, you'll need to meet the following essential qualifications: Pursuing a four-year degree in a relevant field, such as Computer Science, Analytics, Economics, Industrial Engineering, or Aviation Management. Availability to work for three alternating semesters in Atlanta, GA, Monday through Friday, 8AM - 5PM schedule. Enrolled with an educational institution throughout the term of the co-op program. Strong organizational, project management, and verbal/written communication skills. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Ability to work effectively in both team and individual settings. High school diploma, GED, or high school equivalency. At least 18 years old and authorized to work in the US. Preferred Qualifications While not essential, the following qualifications will give you a competitive edge: Familiarity with SQL, SAS, Python, R, Tableau, Excel, and PowerPoint. Knowledge of airline operations, scheduling, and planning. Experience in leadership roles, including student and community organizations. Passionate about a future career in the aviation industry and serving blithequark's customers. What We Offer At blithequark, we're committed to providing a supportive and inclusive work environment that fosters growth, learning, and career development. As a Customer Care Representative, you'll have the opportunity to: Develop a deep understanding of the aviation industry and blithequark's operations. Work with a talented team of professionals who are passionate about delivering exceptional customer experiences. Gain hands-on experience with data analysis, problem-solving, and strategic decision-making. Enhance your skills and knowledge through training and development programs. Enjoy a competitive salary and benefits package, including a salary range of $35,000 - $45,000 per year. Our Culture At blithequark, we pride ourselves on our inclusive and diverse culture, where everyone is valued and respected. We believe in fostering a work environment that is collaborative, innovative, and supportive. Our values include: Embracing diversity, equity, and inclusion. Fostering a culture of continuous learning and development. Promoting a safe and secure work environment. Encouraging collaboration and teamwork. Conclusion If you're a motivated and enthusiastic individual looking to kick-start your career in customer care, we encourage you to apply for this exciting opportunity with blithequark. As a Customer Care Representative, you'll have the chance to develop a deep understanding of the aviation industry, work with a talented team, and drive business success through innovative solutions. Don't miss out on this opportunity to join our team and take the first step towards a rewarding and challenging career. Apply now and take the first step towards a successful career with blithequark! Apply Job! Apply for this job