**Experienced Bilingual (Spanish) Customer Service Representative - Remote - Full-time Opportunity at blithequark**

Are you a motivated and empathetic individual with a passion for delivering exceptional customer experiences? Do you possess excellent communication skills in both English and Spanish? If so, we invite you to join blithequark as a Bilingual (Spanish) Customer Service Representative and embark on a rewarding career journey. **About blithequark** blithequark is a global, digital business services company that empowers the world's best brands to streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to be a force of good in supporting our communities, clients, and the environment. Our mission is to make people's lives simpler, faster, and safer by providing innovative business services that drive growth and success. **Benefits of Working with blithequark** At blithequark, we offer a comprehensive benefits package that includes: * Paid Training to help you develop your skills and expertise * Competitive Wages that reflect your value to our organization * Full Benefits (Medical, Dental, Vision, 401k, and more) to ensure your well-being and financial security * Paid Time Off to recharge and pursue your passions * Employee wellness and engagement programs to foster a healthy and productive work environment **TP and You** As a Customer Service Representative at blithequark, you will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. You will work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. **Did You Know?** Our Chief Client Officer started her career at blithequark as an agent and advanced to the pinnacle of the company. At blithequark, the sky is the limit! We believe in providing opportunities for growth and development, and we are committed to helping you achieve your career goals. **Your Responsibilities** As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Your key responsibilities will include: * Connecting with customers via phone, email, chat, or social media to resolve their questions or concerns * Calmly attempting to resolve and de-escalate any issues * Escalating interactions when necessary and appropriate * Responding to requests for assistance and/or possible processing payments * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues * Upselling if required **We're Looking for Fearless People** We're seeking fearless individuals who are inspired to deliver only the best in all that they do. If you possess the following qualities, we encourage you to apply: * Ability to work remotely in a virtual team environment * 6 months of Customer Service experience preferred * Over 18 years of age * Ability to type 30 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * Logical problem-solving skills * Ability to navigate Windows operating systems * Organization and work prioritization skills **Work from Home Requirements** To ensure a seamless and productive work experience, we require the following: * Internet Requirements: * Minimum subscribed download rate equal to or exceeds 50.0 Mbps * Minimum subscribed upload rate equal to or exceeds 10.0 Mbps * ISP must have no packet loss and ping under 50ms * Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN * Proof of internet speed required * Clean and quiet workspace **Be Part of Our blithequark Family** At blithequark, we strive to create a workplace that is conducive to happiness and a healthy work-life balance. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. **EOE/Disability/Vets** blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or abilities. If you are a motivated and empathetic individual with a passion for delivering exceptional customer experiences, we invite you to apply for the Bilingual (Spanish) Customer Service Representative position at blithequark. Join our team and embark on a rewarding career journey that will take you anywhere you want to go. Apply for this job