**Experienced Bilingual (Spanish) Automotive Customer Service Representative – Remote Opportunity**

Remote Full-time
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you possess excellent communication skills in both English and Spanish? Are you looking for a remote opportunity that offers a dynamic work environment, competitive compensation, and a chance to grow your career? If so, we invite you to join blithequark, a global leader in digital business services, as a Bilingual (Spanish) Automotive Customer Service Representative. **About blithequark** blithequark is a global, digital business services company that delivers innovative solutions to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to make a positive impact on our communities, clients, and the environment. At blithequark, we believe in creating a workplace that is conducive to happiness and a healthy work-life balance, where everyone feels valued, inspired, and supported. **Benefits of Working with blithequark** As a valued member of our team, you can expect: * Paid Training to help you develop your skills and expertise * Competitive Wages that reflect your hard work and dedication * Full Benefits, including Medical, Dental, Vision, 401k, and more, to ensure your well-being and financial security * Paid Time Off to recharge and pursue your passions * Employee wellness and engagement programs to foster a positive and supportive work environment **Teleperformance and You** At blithequark, we believe in empowering our employees to make a meaningful impact. As a Bilingual (Spanish) Automotive Customer Service Representative, you will be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond. You will work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. **Did You Know?** Our Chief Client Officer started her career at blithequark as an agent and advanced to the pinnacle of the company. At blithequark, the sky is the limit! We offer a clear path for career growth and development, and our employees are encouraged to take ownership of their careers and pursue their passions. **Responsibilities** As a Bilingual (Spanish) Automotive Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Your key responsibilities will include: * Connecting with customers via phone, email, chat, and/or social media to resolve their questions or concerns (English & Spanish) * Calmly attempting to resolve and de-escalate any issues * Escalating interactions when necessary and appropriate * Responding to requests for assistance and/or possible processing payments * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues * Upselling if required **Qualifications** We're looking for fearless people – people who are inspired to deliver only the best in all that they do. To be successful in this role, you will need: * Ability to work remotely in a virtual team environment * 6 months of customer service experience preferred * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills in English and Spanish * Logical problem-solving skills * Ability to navigate Windows operating systems * Organization and work prioritization skills **Work from Home Requirements** To ensure a seamless and productive work experience, you will need to meet the following internet requirements: * Minimum subscribed download rate equal to or exceeds 25.0 Mbps * Minimum subscribed upload rate equal to or exceeds 10.0 Mbps * ISP must have no packet loss and ping under 50ms * Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN * Proof of internet speed required * Clean and quiet workspace **Be Part of Our blithequark Family** At blithequark, we believe in creating a workplace that is conducive to happiness and a healthy work-life balance. We are committed to providing a workplace that is inclusive, diverse, and supportive, where everyone feels valued, inspired, and supported. We are an Equal Opportunity Employer and welcome applications from diverse candidates. **Apply Now** If you are a motivated and customer-focused individual with excellent communication skills in both English and Spanish, we invite you to apply for this exciting opportunity. Join blithequark today and take the first step towards a rewarding and challenging career in customer service. Apply now at [www.ziprecruiter.com/c/blithequark/Job/Experienced-Bilingual-(Spanish)-Automotive-Customer-Service-Representative--Remote-Opportunity/-in-Remote,US?jid=9dc57288de58534d]( Apply for this job
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