**Experienced Bilingual Financial Customer Service Representative – Remote Opportunity at blithequark**

Are you a motivated and customer-focused individual with a passion for delivering exceptional service? Do you have a flair for languages and a knack for resolving complex issues? Look no further! blithequark is seeking an experienced Bilingual Financial Customer Service Representative to join our remote team. **About blithequark** blithequark is a global, digital business services company that delivers cutting-edge, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to make a positive impact on our communities, clients, and the environment. **Benefits of Working with blithequark** At blithequark, we offer a comprehensive benefits package that includes: * Paid Training to help you develop your skills and expertise * Competitive Wages that reflect your value to our organization * Full Benefits, including Medical, Dental, Vision, 401k, and more * Paid Time Off to recharge and relax * Employee wellness and engagement programs to support your physical and mental well-being **Teleperformance and You** Through a balanced high-tech and high-touch approach, blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and we're inspired to deliver only the best in all that we do. As a key contributor to our team, you'll have the opportunity to interact with people from all walks of life, and no two days will be the same. **Did You Know?** Our Chief Client Officer started her career at blithequark as an agent and advanced to the pinnacle of the company. At blithequark, the sky is the limit! With a clear vision for growth and development, we empower our employees to reach their full potential and achieve their career goals. **Responsibilities** As a Bilingual Financial Customer Service Representative, you'll be responsible for: * Fielding customer inquiries and finding innovative ways to respond to varying questions, issues, and concerns * Connecting with customers via phone to resolve their questions, issues, or concerns * Escalating/Transferring/Completing conference calls to banks, loan originators, financial institutions, and more * Calmly attempting to resolve and de-escalate any issues * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues **Qualifications** We're looking for fearless people who are inspired to deliver only the best in all that they do. To be considered for this role, you'll need: * Bilingual Spanish/English required * High School Diploma or GED required * Must be over 18 years of age * 6 months customer service experience minimum * 6 months Call Center experience, preferred * Ability to type 25 wpm * Comfort with desktop computer system * Proven oral & written communication skills * Logical problem-solving skills * Availability to work various shifts * Ability to use Windows operating systems * Organization and work prioritization skills * Able to work independently * Ability to work in a constantly changing and fast-paced environment * Ability to stay composed and objective * Strong listening skills **Work from Home Requirements** To ensure a seamless and productive work experience, we require: * Internet Connection Requirements: + Minimum subscribed download rate equal to or exceeds 12.0 Mbps + Minimum subscribed upload rate equal to or exceeds 3.0 Mbps + ISP must have no packet loss and ping under 50ms + Proof of internet speed required * Clean and quiet workspace **Ready to Join the blithequark Team?** If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Don't miss out on the chance to join a dynamic and growing organization that values its employees and offers a comprehensive benefits package. Apply now and take the first step towards a rewarding career with blithequark! Apply Job! Apply for this job