**Experienced Bilingual Customer Service Representative – Remote Work Opportunity with arenaflex**

Are you a highly motivated and customer-focused individual looking for a remote work opportunity with a forward-thinking global organization that prioritizes people-first, inclusive culture and genuine sense of belonging? Do you have a passion for delivering exceptional customer experiences and a desire to grow your career in a dynamic and supportive environment? If so, we encourage you to apply for the Experienced Bilingual Customer Service Representative role at arenaflex, a global leader in customer experience and technology innovation. **About arenaflex** arenaflex is a global organization that empowers its employees to be game-changers in the customer experience industry. With a diverse team of over 70 nationalities from around the world, we foster a culture of inclusivity, respect, and collaboration. Our mission is to help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. As a remote Customer Service Representative at arenaflex, you will be part of a dynamic team that is passionate about delivering outstanding customer service experiences and making a meaningful impact in the lives of our customers. **Career Growth and Personal Development** This is an exciting opportunity to reimagine your career journey and develop "friends for life" in a supportive and inclusive environment. At arenaflex, we believe in investing in our employees' growth and development, and we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. In fact, about 80% of our managers and leaders have been promoted from within, demonstrating our commitment to internal growth and development. **Key Responsibilities** As a Customer Service Representative working from home, you will: * Provide inbound customer support using a call flow guide in the customer's preferred language * Help customers resolve basic technical issues * Track, document, and retrieve information in databases * Offer additional products and/or services * Deliver expert customer experiences with a smile **Your Qualifications** To succeed in this role, you will need: * The ability to speak fluent Spanish and English * 1+ year of customer service experience * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) * High Speed internet (no wireless/hotspots or satellite) and a smartphone * Must reside in the United States or have a valid U.S. address for residence **What's in it for you** At arenaflex, we significantly invest in our employees' growth and development, and we offer a comprehensive benefits package that includes: * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Join our team of game-changers** If you're a highly motivated and customer-focused individual looking for a remote work opportunity with a forward-thinking global organization, we encourage you to apply for the Experienced Bilingual Customer Service Representative role at arenaflex. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice." **Job Type:** Full-time **Pay:** From $16.00 per hour **Benefits:** * 401(k) * Dental insurance * Flexible schedule * Health insurance * On-the-job training * Paid time off * Professional development assistance * Referral program * Vision insurance * Work from home **Application Question(s):** * Please provide your direct email address. **Work Location:** Remote Apply Job! Apply for this job