Experienced Automotive Customer Service Representative - Delivering Exceptional Service in a Remote Setting

Join Our Team: Revolutionizing the Automotive Customer Experience At PM Lube, Inc., we're passionate about providing top-notch service to our customers, ensuring their vehicles are safe and well-maintained on the road. As a leading player in the automotive industry, we're committed to fostering a culture of excellence, innovation, and customer satisfaction. We're now seeking a skilled and motivated Automotive Customer Service Representative to join our remote team, and we're excited to share the details of this fantastic opportunity with you. About the Role: Automotive Customer Service Advisor We're offering a competitive hourly rate starting at $15.00, plus incentives, for the right candidate. This is a fantastic chance to launch or advance your career in the automotive industry, with opportunities for full-time and part-time employment. No prior experience is necessary; we're eager to train the right individual and watch them grow with our team. Key Responsibilities: Delivering Outstanding Customer Service As an Automotive Customer Service Representative, you'll be the trusted adviser to our customers, evaluating their needs, and performing maintenance to keep their vehicles serviced and safe on the road. Your key responsibilities will include: Acting as a trusted adviser to our customers, assessing their needs, and providing personalized solutions to ensure their vehicle is well-maintained and safe on the road. Organizing and optimizing the productivity of the service center through effective guest interactions, thorough vehicle inspections, and in-depth knowledge of service and replacement parts. Performing routine automotive preventive maintenance tasks, such as changing oil, checking and refilling vehicle fluids, replacing filters, and inspecting and replacing lights and wipers. Maintaining a clean, safe, and organized workplace, adhering to our high standards of quality and customer satisfaction. What We Offer: Comprehensive Benefits and Perks At PM Lube, Inc., we believe in rewarding our team members for their hard work and dedication. As an Automotive Customer Service Representative, you'll enjoy a range of benefits, including: Comprehensive Health Insurance : Dental, Vision, and Medical coverage to ensure your well-being and peace of mind. Paid Vacation and Holidays : Time to relax and recharge with your loved ones. Matching 401(k) : Planning for your future, with our support. Paid On-the-Job Training : Developing your skills and expertise in a supportive environment. Leadership Development and Coaching : Opportunities to grow and advance in your career. Company-Provided Uniforms and Tools : Everything you need to succeed in your role. Tuition Reimbursement : Including technical certifications, to help you continue learning and growing. Safety Shoes : Offered through the company, to ensure your safety on the job. No Late Evenings : A great work-life balance, with regular working hours. Qualifications: The Ideal Candidate We're looking for a friendly, customer-focused individual who's eager to learn and grow with our team. To succeed in this role, you'll need: A positive attitude and a passion for delivering exceptional customer service. An eagerness to learn and develop your skills in a fast-paced environment. The ability to lift up to 50 pounds and work with your hands above your head. Full mobility and the capacity to stand for extended periods and climb stairs. Career Growth and Development Opportunities At PM Lube, Inc., we're committed to helping our team members grow and advance in their careers. As an Automotive Customer Service Representative, you'll have access to: Ongoing training and development programs to enhance your skills and expertise. Leadership development and coaching to prepare you for future roles. Opportunities to take on new challenges and responsibilities, as you progress in your career. Our Company Culture: A Collaborative and Inclusive Environment We're proud to be an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion. Our team is passionate about delivering exceptional customer service, and we're committed to supporting each other in a collaborative and dynamic work environment. Compensation and Benefits: A Comprehensive Package Our compensation package is designed to reward your hard work and dedication. In addition to a competitive hourly rate, you'll enjoy a range of benefits, including comprehensive health insurance, paid vacation and holidays, and opportunities for career growth and development. Ready to Join Our Team? If you're a motivated and customer-focused individual, ready to contribute to a thriving team, we encourage you to apply now! We're excited to review your application and discuss this fantastic opportunity in more detail. At PM Lube, Inc., we're proud to be an Equal Opportunity Employer, committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. Apply for this job