Experienced Airport Customer Service Ramp Agent – Ensuring Timely and Safe Transportation of Cargo and Baggage at arenaflex

Introduction to arenaflex and the Industry arenaflex is a leading player in the aviation industry, dedicated to providing exceptional customer service and ensuring the safe and timely transportation of cargo and baggage. As a Ramp Agent, you will play a vital role in our mission to deliver outstanding service to our customers. The aviation industry is a dynamic and fast-paced environment that requires a high level of dedication, teamwork, and attention to detail. At arenaflex, we are committed to fostering a culture of excellence, innovation, and continuous improvement, and we are looking for talented individuals to join our team. Job Overview and Key Responsibilities As a Ramp Agent at arenaflex, you will be responsible for ensuring the safe and timely transportation of cargo and baggage to and from aircraft. This is an entry-level position that offers opportunities for career advancement and professional growth. Our leaders are committed to providing mentorship and support to help you develop your skills and achieve your career goals. Some of your daily tasks will include: Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft Safeguarding cargo, baggage, and mail from damage, loss, and weather Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination Guiding incoming and departing aircraft from the gate positions to ensure timely connections Work Environment and Schedule As a Ramp Agent, you will work in a fast-paced airport environment that requires a high level of physical activity, including bending, lifting, standing, and walking. You will be required to work in harsh weather conditions, including heat, rain, and snow, and to practice safety-conscious behaviors in all operational processes and procedures. Scheduling is based on operational needs, and shifts range from early morning to overnight. You will typically work between 20 and 40 hours per week, depending on your seniority. Compensation and Benefits At arenaflex, we offer a competitive salary and benefits package to our employees. The starting pay for this position is $19.00 per hour, with regular pay increases through 10.5 years. Our benefits package includes: Competitive salary and industry-leading profit-sharing program 401(k) with generous company contributions up to 9% Paid time off, including vacation, holidays, paid personal time, maternity and parental leave Comprehensive health benefits, including medical, dental, vision, short/long term disability, and life benefits Family care assistance, including fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages Holistic wellbeing programs to support physical, emotional, social, and financial health Domestic and international space-available flight privileges for employees and eligible family members Career development programs to achieve your long-term career goals World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint Recognition rewards and awards through our platform Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies Access to over 500 discounts, specialty savings, and voluntary benefits Minimum Qualifications To be successful in this role, you will need to possess the following minimum qualifications: High school diploma, GED, or high school equivalency At least 18 years of age and authorization to work in the United States Valid driver's license Proficiency in English Ability to pass a physical ability test (PAT) Ability to wear required company-approved Personal Protective Equipment (PPE) Ability to hold airport-specific requirements, such as a SIDA Badge and Customs Seal Preferred Qualifications While there are no preferred qualifications for this role, we are looking for individuals who are passionate about delivering exceptional customer service, who are able to work well in a team environment, and who are committed to upholding the highest standards of safety and security. Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to providing our employees with opportunities for career growth and professional development. As a Ramp Agent, you will have access to training and development programs that will help you develop your skills and advance your career. You will also have the opportunity to work with a talented and diverse team of professionals who are passionate about delivering exceptional customer service. Work Environment and Company Culture At arenaflex, we are proud of our company culture, which is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork. We believe in fostering a culture of excellence, innovation, and continuous improvement, and we are committed to providing our employees with a positive and supportive work environment. Our employees are our greatest asset, and we are committed to providing them with the tools, resources, and support they need to succeed. Conclusion If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for the Ramp Agent position at arenaflex. As a Ramp Agent, you will play a vital role in our mission to deliver exceptional customer service and ensure the safe and timely transportation of cargo and baggage. You will have access to a competitive salary and benefits package, opportunities for career growth and professional development, and a positive and supportive work environment. Don't miss out on this opportunity to join our team and take your career to new heights. Apply today! Apply for this job