ERP Financial Consultant
Description ERP Financial Consultant Department: Enterprise Systems Group Billable Hours Goal: 80% of worked hours Position Type: Full Time Travel Required: Yes as needed JOB SUMMARY: As a member of the Enterprise Systems Group, you will deliver multiple software upgrade assistance and implementations via consulting activities from Kickoff to Go-Live, on time, on budget and to the agreed scope, as well as provide ongoing client support. REPORTS TO: ERP Lead Consultant DIRECT REPORTS: None ESSENTIAL FUNCTIONS: • Be the trusted advisor to clients on system configuration and implementation, using Epicor's signature methodology for problem identification, implementation, documentation, testing and training • Communicate with the customer to determine needs, and contribute solution design as well as overall business strategy • Interpret requirements data and identify any gaps between current state of purchased modules and desired functionality in future state • Assist with project issues, help to coordinate activities and schedules with both clients and internal team members to resolve in an effective and timely manner • Assist with generating quote specifications and proposal generation • Ability to adhere to project timelines and meet Service Level Agreement goals • Provide support for clients in a help desk capacity and assist in troubleshooting application questions • Provide on-site training and consulting for clients if necessary ADDITIONAL RESPONSIBILITIES: • Maintain daily timesheet and expense report entries and submit them accurately and timely • Other duties as required Requirements TECHNICAL SKILLS: • High level (Intermediate) of proficiency in MS Office and SharePoint • Experience (Intermediate) with ERP Solutions such as Infor Visual, Syteline, Epicor, Great Plains etc. SOFT SKILLS & ABILITIES: • Strong written and verbal communication skills • Pleasant and professional demeanor in all client and internal communications • Ability to multi task • Intellectually resourceful with sound/ethical judgment and effective decision-making abilities • Independent worker and able to work effectively on daily tasks without direct supervision • Strong organization skills and ability to operate efficiently throughout daily tasks • In general, own's issues through resolution, although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate • Demonstrates empathy with users and professionalism at all times • Work well with clients at all levels • Operates with client satisfaction in mind • Energy, enthusiasm and results-oriented • Strong troubleshooting and analytical skills EDUCATION, EXPERIENCE, & KNOWLEDGE: • CPA or CMA Preferred • Minimum 3-5 years' experience in a manufacturing accounting position or financial consulting for an ERP software • Strong knowledge in supply chain / distribution desirable • Proven success in ERP software project implementation and deployment across multi-business verticals WORK ENVIRONMENT/PHYSICAL DEMANDS: • Use of computer and office equipment • Ability to remain calm in stressful situations • Performs all administrative functions expected at this level ADDITIONAL REQUIREMENTS: • Ability to be scheduled for evening or weekend work occasionally • Valid driver's license in your state of residence and reliable personal vehicle Apply tot his job