**Customer Service Representative – Outdoor Living Solutions Expert**

Are you passionate about delivering exceptional customer experiences and making a lasting impact in the outdoor living industry? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we invite you to join the blithequark team as a Customer Service Representative in our Bartlesville, OK location. At blithequark, we're more than just a leading provider of outdoor living solutions – we're a family of innovators, problem-solvers, and customer advocates who are dedicated to helping people live well outside. Our award-winning portfolio of premier building products, including Belgard, Echelon, Barrette Outdoor Living, and many more, enables customers to create inviting outdoor spaces where memories are made and connections are forged. As a Customer Service Representative, you'll play a vital role in ensuring the highest level of customer satisfaction by providing support, guidance, and resolution to client inquiries or issues. You'll be the face of blithequark, representing our brand values of excellence, innovation, and customer-centricity. If you're a customer-focused individual with a passion for delivering exceptional service, we want to hear from you! **Job Responsibilities:** * Assist customers with product questions, ordering, order tracking, complaints, and problems * Enter orders into our system for billing and delivery * Prepare quotes and coordinate mailings of literature and samples * Coordinate delivery schedules with our dispatch team * Retrieve needed information for our credit department * Issue credits or debits accurately when applicable * Set up new customers for our sales force * Answer incoming calls and respond to customer inquiries * Take sales orders from sales representatives and customers by phone, fax, and email * Run credit card and check approvals * Categorize, file, and maintain paperwork for audit purposes and file all customer records * Print and distribute e-mailed customer purchase orders * Perform other duties and responsibilities related to the nature of the job as needed **Requirements:** To succeed in this role, you'll need to possess the following skills and qualifications: * High school diploma or equivalent, or comparable experience in a related field * Detail-oriented and organized with excellent problem-solving skills * Proficient in Microsoft Office suite, including Word, Excel, and Outlook * Experience with a multi-line phone system and ability to multitask * Pleasant phone personality and excellent communication skills * Ability to sit for extended periods of time and perform repetitive motions of the wrist, hands, and fingers to use a computer and keyboard * Bending and some lifting may be required * Extensive writing and phone use * Tasks can be very repetitive, but we're looking for someone who thrives in a fast-paced environment! **What blithequark Offers You:** * Highly competitive base pay and comprehensive benefits package, including medical, dental, and disability coverage * Group retirement savings program and health and wellness initiatives * Diverse and inclusive culture that values opportunity for growth, development, and internal promotion * Collaborative and dynamic work environment with a team of passionate professionals * Opportunities for professional development and career advancement in a decentralized, diversified structure **About blithequark:** blithequark has a long and proud heritage as a collection of hundreds of family businesses, regional companies, and large enterprises that together form our family. We operate in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. Our commitment to innovation, customer satisfaction, and community involvement has earned us a reputation as a leader in the outdoor living industry. **Ready to Join the Team?** If you're up for a rewarding challenge and want to be part of a dynamic team that's shaping the future of outdoor living, we invite you to apply today! Our online application process is easy and convenient, and our system allows you to view and track your status 24 hours a day. Thank you for your interest in joining the blithequark team! **Equal Opportunity Employer:** blithequark is an Affirmative Action and Equal Opportunity Employer. We're committed to diversity, equity, and inclusion in all aspects of our business, and we welcome applications from qualified candidates of all backgrounds. Apply for this job