Clinical Consultant, MI - I

About the position The Clinical Consultant, MI – I shall be responsible for providing clinical consulting for the project, report configuration (CV), workflow analysis, end-to-end testing, remote or onsite training as well as go-live support to Synapse PACS/MI projects. In addition, provide clinical support for sales and company team members with respect to the use of the company’s products and serve as a consultant on behalf of customers and company personnel in compliance with the company’s quality procedures. Assist with TAC Support. At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: Responsibilities • Serve as consultant on behalf of customers and company personnel. • Makes appropriate contacts within HCUS and at the customer site to coordinate each training event. • Provides on-going support to resolve application related and image quality concerns on both a product and system level. • Works closely with Interpreting physicians, clinicians, and other professional staff to ensure the proper and efficient operation of Fujifilm products. • Provides and maintains documentation to support customer training. • Provides additional training and consultation at a charge, contributing to Professional Services revenue goals. • Works with HCUS team to gain customer acceptance of the FUJIFILM Medical Systems solution. • Participates in teaching and training customers remotely or via a travel schedule consistent with the position's requirements and the needs of HCUS customers. • Ensure compliance with all applicable requirements of the company’s quality management system. • Maintains effective communications and working relationships with all departments within HCUS (Service, Engineering, Integration, Customer Service, etc.). • Adheres to the Company's quality and regulatory compliance requirements and ensures that all job duties inherent in the position description are performed according to established policies and procedures. • Maintains a safe work environment. • Take corrective action, where appropriate. • Participates in professional organizations. • Provides telephone and remote clinical support for customers, sales, and field service via our ON-Call Technical Assistance Center (TAC). • All other functions and responsibilities that may be assigned by management. • Participates in professional organizations. • Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards. • Comply with and pass all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties. Requirements • 2 to 10 years of progressive experience in medical technology, Computer science, PACS Administration or healthcare industry, experience in Cardiology or Radiology discipline preferred. • (CV)Registered in one or more of the following: ( Preferred) • (Rad)ARRT Registered Radiology Technologist experienced in digital imaging. (Preferred) • Professional presence • Ability to prioritize and manage multiple functions. • Experience in related field. • Healthcare or software application or IT industry background a plus. • Medical imaging background. • Written and verbal communication skills. • Demonstrated ability to collaborate comfortably with end-users and clinical supervisors. • Demonstrated end-user computer skills. • Competence with Microsoft Office tools (Word, Excel, and PowerPoint). • Effective interpersonal skills. • Technical support experience with excellent troubleshooting skills. • Ability to identify workflow requirements to product features. • Ability to work in a fast-paced environment. • (Associate’s) Degree in computer science, engineering, or relevant healthcare field required. • Proven experience in the IT/Healthcare field. • Diagnostic and problem-solving skills. • Good communication ability. • Organizational and time-management skills. • Provide customers with quality products and services. • Understand and apply appropriate quality management system processes. • Promote Company standards of business conduct. Nice-to-haves • Registered Diagnostic Cardiac Sonographer RDCS experience in: Transthoracic Echo Transesophageal Echo Stress Echo Dobutamine Stress Echo Pediatric Echo Fetal Echo ECG • Registered Vascular Technologist RVT experience in: Non-invasive • Registered Nuclear Medicine Technologist experience in: MPI MUGAPET • Registered Nurse Cardiac experience in: Cath, Peripheral Angiography, Electrophysiology Lab experience ECG • Bachelor’s degree in computer science, engineering, or relevant healthcare field preferred. Benefits • Medical, Dental, Vision • Life Insurance • 401k • Paid Time Off Apply tot his job