Client Success Associate

Gartner, Inc. is a leading company that guides the leaders who shape the world through expert analysis and bold ideas. The Client Success Associate role focuses on ensuring clients receive maximum value from their Gartner subscription by understanding their business priorities and facilitating effective engagement with Gartner services. Responsibilities Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community Identify client priorities and understand how to align Gartner's resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner membership Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices and design innovative solutions to overcome obstacles Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth Skills Proven track record of success fueled by a passion for delighting clients Strong communication, collaboration, prioritization, critical thinking, and influencing skills Bachelors degree is preferred along with 6+ months relevant professional and/or internship experience Benefits Generous paid time off policy Charity match program Medical, Dental & Vision Plans Parental Leave Employee Assistance Program (EAP) 401K matching Market leading benefit programs Opportunity to purchase company stock at a discount Company Overview Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance. It was founded in 1979, and is headquartered in Stamford, Connecticut, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Gartner has a track record of offering H1B sponsorships, with 51 in 2025, 43 in 2024, 60 in 2023, 66 in 2022, 96 in 2021, 71 in 2020. Please note that this does not guarantee sponsorship for this specific role.