Client Services Manager

Apex Leaders custom-recruits industry experts for private equity firms, and they are seeking a Client Services Manager to facilitate connections between clients and industry experts. The role involves managing various client projects, ensuring successful outcomes, and exploring AI-powered solutions to enhance services and operations. Responsibilities Match private equity clients with precise-fit industry experts Represent Apex Leaders to clients on projects for various service lines, primarily due diligence Understand client needs and think strategically to ensure success Source and speak with industry leaders and experts to ensure fit Facilitate introductions between clients and industry leaders Execute projects from start to finish and manage a variety of client projects through the engagement lifecycle Support ongoing company initiatives that accelerate the growth of Apex Leaders Proactively explore and implement AI-powered solutions to enhance services and operations Skills Bachelor's degree from an accredited undergraduate institution or relevant equivalent experience required Level I: 1-3 years' experience in a professional client facing role required Level II: 4+ years' experience in a professional client facing role required Success starting, executing, and closing different projects at the same time Ability to work successfully independently and with a broader team Strong organizational and time management skills Strong work ethic with an ability to prioritize multiple projects or a heavy project load and other work Consultative approach working with clients Ability to communicate professionally and succinctly, both internally and externally, in verbal and written form A knack for creative problem solving and critical thinking Strong reasoning, judgment, and decision making skills Outstanding project management skills and attention to detail Ability to adapt to changing or new situations Ability to quickly learn and master new computer systems and software Experience in Mergers & Acquisitions (Private Equity) Experience in recruitment Experience at a B2C company is preferred (experience with distribution or category management would be especially valuable) Previous qualitative or market research experience is a plus Benefits Hybrid, in office, and remote working options 100% employer-paid premiums on medical and dental insurance for the employee Voluntary life and pet insurance Wellness reimbursement 401K with matching Annual profit sharing program Extensive Paid Time Off (PTO) – 24 days of PTO + 11 paid holidays 6-week paid sabbatical after 5 years of service Paid parental leave Monthly culture events Volunteer initiatives Company Overview Apex Leaders is a human capital firm that specializes in portfolio management, investment returns, board and executive placement. It was founded in 2009, and is headquartered in Boise, Idaho, USA, with a workforce of 51-200 employees. Its website is