Claims Specialist

Swiss Re is one of the world’s leading providers of reinsurance and insurance. As a Claims Specialist, you'll be responsible for evaluating and processing commercial property claims while ensuring thorough assessment and documentation, collaborating with underwriters, and maintaining detailed records of claims activities. Responsibilities Evaluate and process commercial property claims (with a focus on subscription policies), as well as casualty and financial professional lines' claims, ensuring thorough assessment and documentation Investigate claim circumstances by gathering and analyzing relevant information from policyholders, witnesses, and other sources Engage and direct independent adjusters, appraisers, experts and coverage/defense counsel Determine coverage by interpreting policy language and applying appropriate guidelines and regulations Negotiate settlements with policyholders, claimants, and other insurers while maintaining fairness and company standards Collaborate with underwriters to provide insights on risk assessment and policy improvements based on claims experience Maintain detailed records of all claims activities, decisions, and communications in compliance with company standards and regulatory requirements Develop relationships with brokers, clients, and other stakeholders to ensure smooth claims processing Stay current with industry trends, legal developments, and best practices in claims handling Travel up to 10% of the time to attend client/broker meetings, mediations, trials, etc Skills 1 to 3 years of proven experience handling property claims, with particular emphasis on subscription policies Demonstrated knowledge of insurance principles, policy interpretation, and claims procedures Strong analytical and investigative skills with attention to detail Excellent written and verbal communication abilities University degree or equivalent Builders' Risk claims experience Specialty lines claims experience, including E&O, D&O and Casualty Insurance industry designations (CIP, FCIP, CPCU) Experience with claims management software systems Knowledge of Canadian insurance regulations and legal framework Negotiation and conflict resolution skills Bilingual in English/French is a strong asset Company Overview Swiss Re Group is a wholesale provider of reinsurance, insurance, and other insurance-based forms of risk transfer. It was founded in 1863, and is headquartered in Zürich, Zurich, CHE, with a workforce of 10001+ employees. Its website is