Business Development Representative

Radial is dedicated to supporting the adoption of interventional psychiatry by building a quality clinical network. They are seeking a dynamic Business Development Representative to enhance clinic visibility, nurture strategic relationships, and convert interest into patients seeking care. Responsibilities Develop and execute a comprehensive prospecting strategy to generate new business opportunities through various channels including cold outreach, referral, email campaigns, and networking events Send outreach letters and make phone calls to local therapists, IOPs, physicians, and other healthcare providers Coordinating weekly in-person visits to referring offices and programs Schedule and help host meet-and-greets, lunch-and-learns, and provider introductions with our board-certified psychiatrist and clinic leadership team Cultivate a deep understanding of the products and capabilities of both Radial and potential partners to identify opportunities to create mutual value for both parties Design strategies to better support and engage referral partners across higher levels of care channels Attend and lead various educational meetings, market presentations, and networking events Represent Radial at industry conference, trade shows, and relevant events to enhance visibility and network with potential partners Track and analyze performance metrics to evaluate the effectiveness of partnerships and identify areas for optimization and improvement Fill potential gaps and monitor inbound referral and communicate with relevant parties to provide visibility into the referral to admission process Act as the in-house expert on relevant markets, providing insights and guidance to internal teams as needed Partner with internal team to ensure partnerships are properly implemented and processes / operations are set to drive a successful partnership Utilize CRM tools such as Salesforce to accurately track partnership activities, communication and market data Daily phone-based cold/warm lead calling to prospective patients, referring providers, and community programs Weekly in-person drop-ins to local clinics, therapy offices, IOPs, wellness centers, and medical groups to introduce our services and establish referral relationships Collaborate with the leadership and marketing team to execute campaigns, track outreach performance, and identify new referral and growth opportunities Manage inbound leads through our CRM system. Follow up via calls, texts, and emails to educate potential clients on our treatment services, qualify interest, and schedule initial consultations Serve as a knowledgeable first point of contact for prospective patients and families. Provide clear, compassionate education on our services and treatment approach Skills Bachelor's Degree required Prior experience in healthcare, mental health is highly valued Organized, personable, and proactive — you thrive on relationship-building Excellent verbal and written communication skills Comfortable learning and speaking about clinical services via phone, text, email and in person Driven to make a real difference in the lives of patients through mission-driven work Experience with CRM tools and phone-based lead conversion is a plus Previous experience with TMS strongly preferred, regardless of device type Familiarity with electronic medical records Experience in conducting or assisting with clinical trials Benefits 401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Work from home Company Overview Radial is the pre-eminent DTC eCommerce fulfillment solution provider powering some of the world’s best customer experiences. It was founded in 1999, and is headquartered in King Of Prussia, Pennsylvania, USA, with a workforce of 5001-10000 employees. Its website is