WORK FROM HOME/IN-OFFICE INSURANCE BENEFITS REP in Warren, MI in Aston Carter (job Id: 1681365917)

Job title: WORK FROM HOME/IN-OFFICE INSURANCE BENEFITS REP Company: Aston Carter Job description: Aston Carter is seeking individuals for a great opportunity within a large Mortgage company in the state of Michigan. The Full-time Mortgage specialist is to interact with customers/clients to provide information in response to inquiries about products, services, take payments, discuss claim statuses and to de-escalate issues through inbound calls. This is a perfect role for team-oriented customer service professionals from all backgrounds who are eager to work for a great company. MUST be residing in Michigan Responsibilities: - responsible for handling inbound and outbound calls pertaining to mortgage questions. - Will receive questions from borrowers, insurance agents and financial institutions. - Assist with Mortgage and Insurance servicing inquiries - The insurance questions will pertain to homeowners insurance and will be from borrowers, insurance agents and financial institutions. - Problem solving and problem resolutions skills are required as well as the ability to handle all calls in a professional manner. Training and Shift Availability: Training schedule is 9:30 am - 6:00 pm EST M - F for 4 Weeks on-site Shift - 10:30 am - 7:00 pm EST M - F Remote and in-office shifts available weekly. Skills: Customer, Service, data, entry, mortgage, insurance, call, center, contact, center, customer service, call center, data entry, inbound call Top Skills Details: Customer, Service, data, entry, mortgage, insurance, call, center, contact, center, customer service, call center, data entry, inbound call Additional Skills & Qualifications: Successful Candidates Have the Following Skills/Qualifications: - at least 6 months to a year of customer service experience (call center experience is preferred, but will consider retail candidates) - efficient in using a windows PC computer and navigating their software system (super easy to learn) - typing: at least 35 WPM - good verbal and written communication skills (will be on the phone all day and be required to follow up via email in some instances) - Must have reliable internet connection to Work At Home - reliable transportation • Bilingual in Spanish candidates are encouraged to apply also and will be paid $17 an hour NICE TO HAVE: - 2+ years of call center experience - insurance or mortgage experience Growth Opportunity This company offers tremendous growth opportunities for motivated individuals. There are several leaders in this area who have worked their way up from this position over the years and they are hoping to expand their pipeline of future leaders. This is also a very fun, inclusive, and collaborative environment. The entire department is made up of people who truly want to help customers, develop new hires and continue to improve the company reputation in the market with each customer interaction. Work Environment: ENVIRONMENT: This is a state-of-the-art customer support center that embraces cutting edge call center technology. Equipment is provided. WHY WORK HERE: This is a lucrative place to gain Mortgage Industry and Customer Care experience and additional career skills. In addition, there will be recognition programs for employees. Application Process: Once your application is submitted, you will be put in contact with one of our recruiting partners within the next 1 - 2 Business days and will speak with you over the phone. They will get to know you more, ask several interview questions and discuss this opportunity in more detail. After that conversation, there would be a final phone interview with the hiring leaders in this department. Aston Carter will help prepare you for success for that interview as well. Experience Level: Entry Level About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. Expected salary: $17 per hour Location: Warren, MI Apply for the job now! Apply tot his job Apply tot his job