Work From Home- Customer Service Rep – Amazon Store
Located in Harlingen, TX We are seeking motivated and reliable Customer Service Representatives to join our team in a remote capacity. As a Customer Service Representative, you will handle inbound calls, emails, and chats to assist customers with inquiries, resolve issues, and ensure a positive customer experience-all from the comfort of your home. Responsibilities: Answer inbound calls, emails, and chats in a professional and friendly manner. Assist customers with account questions, billing issues, product/service information, and troubleshooting. Provide accurate and timely solutions while maintaining a high level of customer satisfaction. Document all customer interactions in the system accurately. Follow company policies, scripts, and procedures to ensure consistency and compliance. Requirements: Must have previous Call Center experience Own computer/laptop with functional camera (No MACs nor CHROMEBOOK) Windows 11 Windows Defender MUST be from Texas Headset $17.00/hr Must be flexible to work Monday- Saturday Full time opportunity #2315OS Express Office: Brownsville 954 West Price Road Brownsville, TX 78520