Verification of Benefits Specialist
Description: Guided Care is seeking a full time Verification of Benefits Specialist to join our Case Management team. Verification of Benefits employees provide a thorough and detailed verification of medical, workers' compensation, or auto benefit reports for both primary and secondary payers for managed care patients in the skilled nursing setting. Key Results Area • Makes best efforts to learn and understand the full training provided upon onboarding. • Actively reviews the queue of benefits for open client requests throughout the day. • Maintains a full understanding of Guided Care software for managing client verification requests. • Completes an average of 40 verifications per day at 90 days of hire. • Completes an average of 50 verifications per day after 180 days of hire. • Maintains an error rate of less than 2 per month after 180 days of hire. • Continues to improve on caseload maintaining an average of 65+ per day at 365 days of hire. • Maintains a turn-around of less than 15 minutes per verification requested by the client. Requirements: At least 1 year of Benefits verification experience in a Skilled Nursing Facility; prior experience in a Business office within the SNF setting is ideal. High School Diploma or GED. • Independent and self-motivated. • Ability to multi-task engaging in data entry and phone conversation simultaneously. • Innovative and detail-oriented professional with strong research and organizational skills. • Thrives in a fast-paced high-pressure environment. • Solid collaborative skills with the team and clients and ability to work remotely and autonomously. • Strong time management with a proven ability to meet deadlines. Apply tot his job