Telephonic Care Management Nurse (LVN, LPN, RN)
Description Are you a dedicated and compassionate nurse looking to make a meaningful impact in patient care—all from the comfort of your home? We are seeking an experienced LVN, LPN, or RN to provide telephonic care management services for patients across our health system. In this role, you’ll collaborate closely with providers to support patients with chronic conditions, offer education, and help coordinate their care. As a Care Management Nurse, you will serve as a key point of contact between patients, families, providers, and other healthcare professionals. Using your clinical expertise, you will assess patient needs, identify gaps in care, and provide essential education to promote self-management and improved health outcomes. This role is fully remote and involves coordinating care via phone, ensuring patients receive the right resources and support based on their provider’s recommendations. Company Culture and Environment We foster a supportive and collaborative environment where healthcare professionals work as a team to improve patient outcomes. Flexibility and compassion are core values that guide our practice and interactions with patients and colleagues alike. Career Growth and Development Opportunities We encourage ongoing training and professional development, helping our team members to enhance their skills and advance their careers. Detailed Benefits and Perks • 100% Remote Work – Enjoy the flexibility of working from home. • Monday – Friday, daytime schedule (no nights or weekends!). • Comprehensive benefits available after just 30 days. • Company-paid Short-Term Disability. • 7 Paid Holidays. • Generous PTO – 3 weeks of paid time off. Compensation and Benefits • Competitive salary commensurate with experience. • Health, dental, and vision insurance options. Why you should apply for this position today If you’re passionate about making a difference in patients’ lives and want a rewarding work-from-home opportunity, apply today! You will have the chance to significantly impact patient care while enjoying a flexible work environment. Skills • Active and unrestricted NYS LVN, LPN, or RN license. • Strong knowledge of chronic disease management, including chronic kidney disease, diabetes, COPD, and heart failure. • Ability to problem-solve and recommend solutions for care barriers. • Experience working with Electronic Health Records (EHR). • Ability to type 60 words per minute. • Bilingual in Spanish is a plus! Responsibilities • Work collaboratively with patients, families, and providers to develop personalized care plans and goals. • Provide outreach and engagement to ensure patients stay on track with their treatment plans. • Offer patient education to support self-management of chronic conditions. • Identify barriers to care and assist in addressing them. • Coordinate appointments, referrals, and community resources (e.g., home health, durable medical equipment). • Encourage and guide patients toward healthy lifestyle changes. • Maintain an assigned caseload of patients, monitoring their health and progress. • Conduct outbound calls to assess health status and provide guidance under provider direction. • Document patient interactions accurately in the Electronic Health Record (EHR). • Keep the care team updated on new patient developments. • Participate in ongoing training and professional development. • Perform on-call duties as assigned. Qualifications • At least 3 years of experience in Care Management, Case Coordination, home care, inpatient settings, physician practices, or in-home case management. Education Requirements • Relevant nursing degree (LVN, LPN, or RN). Education Requirements Credential Category • Nursing License. Experience Requirements • At least 3 years of experience in relevant nursing roles, particularly focusing on care management and chronic disease management. Why work in Buffalo, NY Buffalo offers a rich cultural experience with a vibrant arts scene, multiple parks and recreational spaces, and a diverse culinary landscape. The city is known for its welcoming community atmosphere and affordable living costs, making it an attractive place for healthcare professionals seeking a fulfilling career. Apply tot his job