Technical Consultant, Healthcare Revenue Cycle Implementation
Job Description: • Be the expert for implementing Experian's complex software solutions across patient access and revenue cycle management workflows, providing deep technical insights and guidance • Lead technical discussions for product integrations and solutions spanning multiple technical applications • Consult with clients and internal partners, explaining complex solution methodologies and implementation results to both technical and non-technical audiences • Present technical concepts to non-technical audiences, distilling details into clear, relevant business narratives • Use AI and generative AI tools (e.g., Copilot, ChatGPT) to provide the latest healthcare solutions and support client adoption of Experian's advanced capabilities • Document and analyze client requirements, contributing to end-to-end implementation success with a client-first approach • Manage multiple high-profile, complex technical implementation projects concurrently • Collaborate with project managers, product managers, software development managers, and implementation teams to ensure delivery of solutions to customers • Conduct technical presentations, demonstrations, and workshops for clients and internal cross-team partners • Create comprehensive documentation for technical implementation operations and processes • Track technical project progress, manage timelines, and ensure all partners are informed and engaged, keeping projects on track to meet client KPIs • Advance goals related to implementation operations and recommend improvements based on performance data Requirements: • Up to 10% travel required • 3+ years' healthcare revenue cycle experience • Technical background with experience building scalable, cloud-native software solutions • Experience managing complex and cross-team projects in healthcare IT or related fields • Exposure to automation centers of excellence and enterprise-scale AI programs • 3 years' experience in health software implementation consulting • 3+ years of revenue cycle experience in a hospital environment • Training background Epic and Cerner • Oracle domain knowledge • Expertise in JIRA, Confluence, Salesforce, Excel, PowerPoint, Visio, and Microsoft Team • Familiarity with cloud solutions (e.g., AWS) and enterprise-scale AI transformation programs • Knowledge of analytical techniques, decision tools, statistical analysis, machine learning, predictive modeling, and data mining Benefits: • Great compensation package and bonus plan • Core benefits including medical, dental, vision, and matching 401K • Flexible work environment, ability to work remote • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Apply tot his job