Sr Manager, Communications
About the position As Senior Manager, Multimedia Storyteller, you'll leverage journalistic, storytelling, and multimedia expertise to educate, engage, and inspire PayPal employees while connecting them to the company's business, culture, customers, and colleagues. You'll contribute to a global content excellence center and support Corporate Affairs in bringing global, regional, and business unit stories to life. Responsibilities • Lead complex communication projects and campaigns, ensuring alignment with business objectives. • Develop and execute advanced communication strategies to enhance brand visibility and reputation. • Collaborate with senior leadership to identify communication opportunities and challenges. • Implement best practices for communication management and reporting. • Ensure compliance with relevant regulations and standards in all communication efforts. • Provide mentorship and technical guidance to the communications team. • Create short- and long-form video content, including scripting, shooting, and editing for executive messages, cultural campaigns, and internal storytelling. • Support NY based executive internal comms needs using multimedia approaches. • Support NY based and/or global corporate wide events with storytelling, photo and video capture and amplification. • Launch and maintain new editorial series—both written and audio—that feature employee voices, leadership insights, behind-the-scenes stories, and mission-driven initiatives. • Act as a creative beacon for editorial innovation, help discover fresh angles, untold stories, and immersive storytelling opportunities across formats and geographies. • Explore new content formats such as podcasts, audio clips, and microvideo features to reach employees where they are and enhance message retention. • Collaborate closely with internal partners, creative teams, and senior stakeholders to ensure content is on brand, visually sharp, strategically sound, and deeply human. • Contribute to and design visual assets, including infographics, digital boards, photo stories, etc. • Own the management and publication of key aspects of the company's intranet. • Employ a rigorous measurement approach to assess and consistently increase your impact. Requirements • Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience. Nice-to-haves • Financial services industry experience preferred. • Significant experience in employee engagement and communications for a dispersed and cross-functional audience. • Excellent writer, who can make and can articulate complex ideas simply and creatively. • Former journalist a plus. • Strong technical skills and multimedia expertise. • Creative and engaged in new forms of digital content and communications channels. • Passion for driving understanding of business strategy and priorities and building community and sense of belonging among employees. • Comfortable and effective in serving as a strategic communications partner to senior leaders; able to confidently offer ideas and negotiate communication plans, both verbally and in writing. • Proactive in identifying needs and a self-starter who adopts a solution-oriented mindset to address them. • Highly flexible and able to prioritize multiple projects and deadlines to execute well in a fast-paced, rapidly evolving organization. • Able to embrace ongoing change, pivot quickly, and effectively deliver against tight deadlines; demonstrate flexibility, resilience, and grace under pressure. • Enjoy both strategizing and 'rolling up your sleeves' to execute plans. • Collaborate with senior leadership to identify communication opportunities and challenges and address them through new approaches that breakthrough to employees. • Implement best practices for communication management and reporting. • Ensure compliance with relevant regulations and standards in all communication efforts. • Provide mentorship and technical guidance to the communications team in area of expertise. • Diplomatic, with the ability to identify and manage organizational and cultural sensitivities. Benefits • Flexible work environment • Employee shares options • Health and life insurance • Annual performance bonus • Equity compensation • Medical, dental, vision, and other benefits Apply tot his job