Spanish Bilingual Remote Customer Service Representative

Remote Full-time
Join to apply for the Spanish Bilingual Remote Customer Service Representative role at Vimo . Job Details Seguin, TX - Fully Remote, Full Time, $17.00 - $18.50 Hourly, Customer Service Description GetInsured is hiring Remote Customer Service Representatives to join our teams. We are committed to providing a positive work environment and helping individuals find and enroll in health insurance. Our company has a large footprint in state-based marketplaces, offering innovative tools for health plan decisions and enrollment processes. Full-time/Seasonal $15.00/hr. plus performance incentives $17.00/hr. Spanish Bilingual, plus performance incentives Requirements 18 years of age or older Complete background check and drug test within 3 days Dedicated, private, and secure workspace Personal device with functioning camera required for training Full attendance for 3-week paid training Minimum internet speed of 35 mb/s with ethernet Cable/Fiber broadband internet with a hard-wired Ethernet connection required Not compatible with mobile internet, satellites, Wi-Fi internet access, or Wi-Fi extenders Responsibilities Inbound/Outbound Calls Deliver high-quality customer service Manage customer accounts and provide technical support Data entry and online chat inquiries Follow procedures and policies Problem-solving and adaptability Time and task management Complete self-study, training, and testing Qualifications Moderate to advanced computer skills Comfort with learning new technology Professionalism and communication skills Work from home capability Self-motivated and success-driven What We Offer Paid training Full-time, seasonal role Performance and attendance incentives Remote work environment 401K match, ICHRA, PTO Preferred Experience Customer support or technical support background Experience with health insurance or ACA Call center experience CRM familiarity Spanish bilingual preferred Additional Details Seniority level: Entry level Employment type: Full-time Industries: Technology, Internet This job posting is active and not expired. #J-18808-Ljbffr Vimo Apply tot his job
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