Social Media and Community Manager

Remote Full-time
Tribe is building a next-generation group chat platform and is seeking a Social Media and Community Manager to enhance community engagement in the Bay Area. The role involves recruiting members, managing community activities, and providing feedback to the product team to ensure a vibrant and self-sustaining community. Responsibilities Launch and grow Bay Area Tribes Recruit and onboard tribe members and hosts Help power tribe programming: prompts, daily rituals, polls, intros, and lightweight moderation Keep quality high: reduce spam, prevent 'dead chats,' and build culture + norms Run a consistent community activation engine Create a repeatable cadence of engagement: regular posts, member spotlights, simple challenges / questions, polls and lightweight games Plan and execute small, high-signal IRL meetups: coffees, happy hours, coworking sessions, tennis meetups, parent park hangs, etc Build playbooks that make communities self-sustaining, not dependent on you Recruit and manage ambassadors + partnerships Build a local ambassador pipeline: students, creators, community builders, organizers Partner with existing community nodes: coworking spaces, gyms, tennis clubs, founder hubs, universities, neighborhood groups Coordinate cross-promo and 'bring your community to Tribe' collaborations Be the voice of the Bay Area user to product Collect structured feedback: what's confusing, what's missing, what causes drop-off Share weekly insights with the product team (themes + examples + proposed fixes) Help test new onboarding flows, features, and community tools with live groups Own metrics and accountability Track performance by Tribe and by host: activation rate, WAU/MAU, retention, posts/member, invite rate Run experiments (and write down results): 'what moved engagement' and 'what didn't' Skills 1+ year in community, partnerships, events, growth, or similar “people + ops + storytelling” roles Comfortable being out in the world: meeting hosts, visiting partner locations, running small events Strong operational discipline: tracking, follow-ups, playbooks, weekly reporting Familiarity with modern community platforms (WhatsApp/Telegram/Discord/Slack/Reddit/etc.) and what makes them work Must be based in the Bay Area or within driving distance Experience working at an early-stage startup Experience running ambassador programs or creator partnerships Basic comfort with analytics tools (Mixpanel/GA/Sheets) and experimentation A strong Bay Area network in any “scene” (founders, parents, sports, students, creators) Company Overview Tribe is a next-generation group chat platform where you can go deep on your interests with fascinating people. It was founded in undefined, and is headquartered in , with a workforce of 2-10 employees. Its website is
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