Senior Technical Product Manager for Amazon Music - Delivering Exceptional Customer Experiences through Innovative Technology and Strategic Leadership

Introduction to Amazon Music and Our Mission At Amazon Music, we are passionate about revolutionizing the way people discover, experience, and interact with music and culture. As a vibrant community of fans, artists, and creators, we are dedicated to delivering exceptional customer experiences that touch the lives of millions worldwide. Our mission is to innovate at the exciting intersections of music and culture, providing immersive audio entertainment services that deepen connections between fans, artists, and creators. If you share our passion for music and are driven by the desire to build customer-facing products that make a real difference, we invite you to join our team as a Senior Technical Product Manager. About the Role and Key Responsibilities As a Senior Technical Product Manager for Amazon Music, you will lead the Home CX team, owning the product vision and roadmap for Home and Notifications Center. Your primary objective will be to create, define, test, and iterate on new features and functionality that drive key performance indicators (KPIs) through a robust slate of ongoing experiments. You will leverage customer research and engagement data to prioritize and iterate on features, partnering closely with business intelligence to identify new ways to analyze and view data. Additionally, you will collaborate with the Machine Learning team to deliver highly personalized experiences, working cross-functionally with marketing, labels, and artists teams to ensure Home remains culturally relevant and fresh. Create a vision for Home on Amazon Music grounded in customer research, customer usage data, and industry trends. Develop and drive the Home product roadmap, including feature definition, UX, tradeoffs, and simplifiers. Design, test, and analyze experiments to inform product decisions and drive growth. Partner with the ML team to deliver personalized content and ranking features. Determine KPIs and vision for the Amazon Music Home experience. Analyze customer research and data, working with BI to create dashboards and inform product decisions. Manage global stakeholders, creating mechanisms to drive product alignment and decision-making across marketing, labels, and industry teams. Communicate effectively with senior-level executives, presenting product plans and results. Essential Qualifications and Skills To succeed in this role, you will need to possess a strong and diverse skillset, including: 2+ years of end-to-end product delivery experience. 5+ years of technical product or program management experience. Experience with feature delivery and tradeoffs of a product. Bachelor's degree in a relevant field. Experience contributing to engineering discussions around technology decisions and strategy related to a product. Experience owning/driving roadmap strategy and definition. Strong analytical skills, with experience using analytical tools such as Tableau, Qlikview, or QuickSight. Excellent communication and leadership skills, with the ability to effectively partner with cross-functional teams. A growth mindset, with a willingness to experiment, learn, and adapt in a fast-paced environment. Preferred Qualifications and Skills While not required, the following qualifications and skills are preferred: MBA or advanced degree in a relevant field. Experience running A/B experimentation at scale and communicating learnings across the organization. Knowledge of music industry trends and technologies. Experience working with Machine Learning teams to deliver personalized experiences. Familiarity with agile development methodologies and version control systems. Career Growth Opportunities and Learning Benefits At Amazon Music, we are committed to the growth and development of our employees. As a Senior Technical Product Manager, you will have access to a wide range of learning benefits, including: Opportunities to work on high-impact projects that drive business growth and customer engagement. Collaboration with experienced product managers, engineers, and designers to develop new skills and expertise. Access to training and development programs, including workshops, conferences, and online courses. A culture that encourages experimentation, innovation, and continuous learning. Work Environment and Company Culture Our work environment is dynamic, collaborative, and fast-paced, with a focus on delivering exceptional customer experiences. We value diversity, equity, and inclusion, and are committed to creating a workplace where everyone feels welcome and empowered to contribute. As an Amazon Music employee, you will be part of a vibrant community of fans, artists, and creators who are passionate about music and innovation. Compensation, Perks, and Benefits Our compensation package is competitive and reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. In addition to base pay, we offer a range of perks and benefits, including: Equity and sign-on payments. Comprehensive medical, financial, and other benefits. Opportunities for career growth and development. Access to exclusive Amazon Music events and experiences. Conclusion and Call to Action If you are a motivated and experienced technical product manager who is passionate about music and innovation, we encourage you to apply for this exciting opportunity. Don't worry if you don't meet every single requirement - we value a great attitude and a willingness to learn above all. Submit your application today and join our team of talented and dedicated professionals who are shaping the future of music and entertainment. Apply now and become a part of the Amazon Music team, where you will have the opportunity to make a real difference in the lives of millions of customers worldwide. Apply for this job Apply tot his job