Senior Salesforce Administrator

Job Details Smart Circle International - Newport Beach - Newport Beach, CA $130000.00 - $160000.00 Salary/year Description Smart Circle International is a leading broker of outsourced sales and customer acquisition services. We help clients and independently owned and operated sales companies grow together through versatile in-person marketing and sales campaigns inside retailers, businesses and through door-to-door canvassing. We have corporate offices in Newport Beach and Toronto. The Basics • Location: Hybrid, 3 days on-site at our Newport Beach, CA office • Compensation: $130,000-$160,000/year, commensurate with experience + bonus potential • Travel: Up to 15% • Reports To: Chief Information Officer (CIO) Position Overview And Impact At Smart Circle International, we’re transforming how business functions operate through Salesforce. As a Senior Salesforce Admin you’ll lead the design, development, and optimization of our Salesforce platform. This role is instrumental in driving operational excellence by delivering scalable, user-centric solutions that enhance business processes, data visibility, and cross-platform connectivity. You’ll collaborate with stakeholders to translate business needs into technical solutions, manage platform performance, and integrate Salesforce with tools like Snowflake to enable advanced analytics and data-driven decision-making. Primary Functions • Partner with cross-functional teams to gather requirements and translate them into scalable Salesforce solutions • Design and develop custom applications, automation flows, and integrations using Salesforce tools (Flow, Community Sites, Omni-channel, Einstein) • Administer and maintain platform performance, user roles, permissions, and data integrity • Build and manage reports and dashboards to deliver actionable insights • Perform data management tasks including imports, cleansing, and migrations • Provide end-user training and support to maximize platform adoption • Troubleshoot and resolve platform issues and integration challenges • Ensure compliance with data security and privacy standards • Stay current with Salesforce releases and recommend enhancements Core Competencies • Solution Design & Technical Expertise: Deep understanding of Salesforce architecture, limitations, and capabilities • Business Analysis & Requirements Gathering: Translate business needs into scalable technical solutions • Process Automation & Change Management: Streamline workflows and guide users through platform changes • Communication & Training: Effectively support and educate users across technical skill levels • Security & Data Management: Maintain robust security protocols and clean, reliable data • Project Management & Adaptability: Deliver projects on time while adjusting to evolving business needs Qualifications And Expertise • Bachelor’s degree in Computer Science, MIS, Business, or equivalent experience • 5+ years of experience in Salesforce administration, development, reporting, and security • Certified Salesforce Administrator and Platform App Builder • Experience integrating Salesforce with Snowflake • Experience building custom applications using non-standard objects • Proficient in MS Office and flowcharting tools • Skilled in Flow, Community Sites, Omni-channel, and Einstein. • Experience with data cleanup, importing, and third-party integrations Preferred Qualifications • Advanced Salesforce certifications (e.g., Advanced Administrator) • Familiarity with Apex, VisualForce, REST/SOAP APIs • Experience with Einstein AI, Agentforce, and AppExchange solutions • Knowledge of Salesforce products like Service Cloud, Sales Cloud, Field Service Lightning • Tableau reporting and Salesforce Maps experience Total Rewards Full-time positions qualify for a benefits package that includes vacation, sick leave, paid holidays, medical (with an HSA plan option), dental, vision and company paid Basic Life insurance, opportunity to enroll in Voluntary Life plans, Employee Assistance Program, 401K with employer match, employee referral program, home office stipend and opportunities for team building, growth, and development. Team members have on-demand access to an LMS with a variety of courses to further their professional and personal development. Equal Opportunity Employer We believe in equal opportunity. Each team member is recruited, employed, evaluated, and considered for promotion without regard to race, color, national origin, age, sex, disability status, or any other protected characteristic under state or federal law. We will not tolerate discrimination or harassment based on any protected characteristic and expect all team members to treat others with dignity and respect. In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position: the estimated annual compensation range for this role is $130k - $160k/year. The compensation range reflects the Company’s reasonable expectation at the time of posting. Exact compensation for this role will be determined based on permissible, non-discriminatory factors such as candidates’ qualifications, skills, and experience. DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT As Part Of Your Job Application And Our Evaluation Of Your Candidacy, We Collect, Receive, Maintain, And Use Your Personal Information, Which As Used Herein, Means Information That Identifies, Relates To, Describes, Is Reasonably Capable Of Being Associated With, Or Could Reasonably Be Linked, Directly Or Indirectly, With You Or Your Household. The Following Is The Personal Information We May Collect As Part Of The Application Process • Personal contact details, such as name, title, address, telephone number, and email address; and • Application information, such as your qualifications, skills, education, references, and other information that may be in your resume, cover letter, and materials you provide to us when applying for employment. We collect your personal information to evaluate your job application and candidacy for employment, to check your eligibility to work in the country in which you have applied, for background checks, and to comply with employment and other laws. If you become employed by us, we will notify you of additional categories of personal information that we collect, receive, and maintain for business purposes. Apply tot his job