Senior Manager, Digital Experience and Ecommerce Platform
Company Description At Techo-Bloc, we are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious growth plans and a restless pursuit of excellence. We live to create, and we invest in great ideas. We take pride in offering a collaborative, inclusive and positive working environment. Job Description The Opportunity Techo-Bloc is building the future of outdoor living - and our digital platforms are a major part of how customers discover, shop, and engage with us. We're looking for a Senior Manager, Digital Experience & Ecommerce Platform to own the full online experience across: • Techo-Bloc.com • Our dealer online ordering portal • The end-to-end shopping + ordering journey for every audience we serve This is a leadership role for someone who is strategic, independent, and full of ideas - but also knows how to execute, lead a team, and make things happen in the real world. What You'll Own You are accountable for our digital experience performance across both website + ecommerce/ordering. • Techo-Bloc.com UX + performance + conversion • Dealer portal ordering experience (flow, usability, functionality, adoption) • Digital merchandising (how products are organized, discovered, and presented) • Feature roadmap + launches across platforms • Vendors + tools that make growth possible • A team that executes with quality and momentum What You'll Do • Own the roadmap for our website and dealer ordering portal - and continuously improve both • Lead how customers and dealers browse, select, and take action online (shopping, ordering, tools, self-serve journeys) • Bring ideas that improve product discovery, simplify decisions, and increase conversion and adoption • Lead and develop a team of specialists: • Front-End Developer • Digital Designer • eMerchandising Coordinator • Ecommerce Project Manager (Systems & Integrations) • Coordinate vendors, platforms, and tools - selecting the right solutions and holding partners accountable • Work closely with Marketing, Sales, Customer Service, and Operations to ensure platforms support real business needs • Make decisions, solve problems, and drive progress Qualifications This Role Is For You If... You're someone who has: • Owned a digital platform before and knows what it takes to make it perform • Led web teams and shipped real features • Strong instincts for experience (you know what "good" feels like) • Comfort working with technical specialists integrating systems and data • The ability to prioritize and execute in a fast-moving environment • Confidence managing vendors, tools, and complexity without overcomplicating it Qualifications (Must Have) • 7+ years experience in digital experience, ecommerce, web, or related roles with management experience • Proven experience owning a website and/or ecommerce platform end-to-end • Proven experience leading a web team (design + development) • Experience overseeing ecommerce roadmaps and feature launches (planning, execution, release discipline) • Strong understanding of how systems + tools connect (CMS, ecommerce platform, CRM, analytics, etc.) • Proven experience managing vendors and external partners • Highly independent - you can figure things out, make decisions, and drive progress What Success Looks Like • Customers find what they want faster and convert more easily • Dealers can order more confidently and efficiently through the portal • Digital tools support the journey instead of distracting from it • Roadmaps are focused, launches are consistent, and work ships • Your team is aligned, motivated, and producing high-quality output • The digital ecosystem becomes a growth engine - not a bottleneck Additional Information Why Techo-Bloc This is a leadership role with real ownership. You'll have the mandate to improve how people experience Techo-Bloc online - and the freedom to build what's next with a strong team behind you. If you're a strategic digital leader who can drive experience, ecommerce, and execution all at once... we want to meet you. Career Growth and Recognition: At Techo-Bloc, we're career builders. Explore advancement opportunities through our well-defined career paths by department. Your success is our shared responsibility, supported by a culture that values your unique contributions. Performance-Driven Rewards: Experience the direct impact of your efforts with competitive performance-based bonuses. Join a passionate, driven team that collaborates seamlessly to achieve remarkable results. Financial Stability: We've experienced consistent growth, reflecting our strong financial health and continued geographical expansion across North America. Collaborative Company Culture: Ditch the silos and join us in driving innovation and excellence together. We support and care about each other's success! Experience a vibrant culture with 5-star ratings from most of our employees. Leave egos at the door as we engage in activities like brainstorming sessions, lively BBQs, and festive parties, fostering a strong sense of community and belonging. Perks and Benefits: • Group insurance & RRSP with employer contribution • 24/7 telemedicine & Employee Assistance Program (EAP) • Inhouse leadership development and coaching • Training & development programs • Considerable referral bonuses • Discounts on Techo-Bloc's products • Outdoor terrace perfect for relaxing or enjoying your lunch in the sun • Healthy snack-filled kitchens • Techo-Bloc branded swag • Employee recognition events We thank all applicants for their interest, however only those candidates selected for interviews will be contacted. Videos To Watch Apply tot his job