Senior Auto Insurance Claims Adjuster – Hybrid (Office/Remote)
Description: Key Responsibilities As a Sr. Claim Adjuster, you’ll be a lead worker in the Claim Department, helping staff and clients navigate the claim process, including complex losses: • Investigate & Resolve Claims: Assess and resolve all types of auto claims with moderate supervision, focusing on coverage, liability, and damages • Judgment & Decision-Making: Use sound judgment to analyze claim exposure and determine the best course of action • Cost Control: Manage claim expenses while ensuring favorable outcomes • Collaboration: Work closely with all parties involved in the claim process • Process Improvement: Identify opportunities to enhance efficiency and effectiveness • Timely Documentation: Document and communicate claims activity clearly and efficiently • Train: Review the work of less experienced personnel and provide training as appropriate Requirements: What We’re Looking For We're searching for a seasoned claims professional who is customer-focused and skilled in effective, cost-conscious claims handling. Ideal candidates will have: • At least 3 years of experience in personal auto claim processing • Strong problem-solving skills and attention to detail • Proficiency with technology and excellent communication skills • Spanish fluency is a plus • A positive, team-oriented attitude and "street smarts" • Superior skills in coverage analysis and negotiation • Bachelor/Associate Degree a plus Benefits: AFIC offers a competitive salary and a comprehensive benefits package to support you • Competitive Salary: Rewarding your expertise and experience • Financial Security: 401K with up to a 6% company match • Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services • Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best • Work-Life Balance: Monday-Friday, 8 am-5 pm CST, with holiday pay and PTO • Employee Recognition: We celebrate work milestones to show appreciation for your contributions • Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement • Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more Apply tot his job