Salesforce Program Manager & Senior Systems Admin
Job Title: Salesforce Program Manager & Senior Systems Analyst Location: Remote Contract length: 5 months to Start (Will Extend) Schedule: 9-5 EST Pay: $70-75 per hour W2 Salesforce PM & Senior Systems Analyst Qualifications: • Bachelor’s degree + 5+ years experience across application development lifecycle, infrastructure engineering, or application hosting • Minimum 3+ years as a business analyst • 5+ years of Salesforce Administration experience (Sales Cloud and/or Service Cloud) • Excellent analytical thinking, problem-solving, communication, and documentation skills • Salesforce Admin Certification preferred • Experience working in Agile delivery environments • Strong working knowledge of Jira for backlog and sprint management • Ability to foster a data-driven, structured Agile culture • Demonstrated ability to balance team capacity, prioritization, quality, and deadlines • Strong knowledge of Agile frameworks; ability to coach teams in Agile best practices • Experience leading multi-functional project or scrum teams on complex, integrated platforms • Strong leadership presence with accountability for end-to-end delivery Preferred Qualifications • Certified Scrum Master (CSM) and/or Agile Certified Practitioner (PMI-ACP) • Experience with Salesforce configuration or implementation Requirements: Program & Delivery Management • Oversee program planning, delivery timelines, and cross-team execution for Salesforce initiatives • Identify, manage, and resolve complex cross-functional dependencies • Ensure transparency of program status, risks, and release roadmaps • Track and report progress against commitments, quality metrics, and delivery outcomes • Maintain documentation of business processes, release notes, workflows, and program artifacts Scrum Responsibilities • Facilitate daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives • Support a structure of continuous improvement by managing retrospective actions to completion • Remove impediments through proactive problem-solving and stakeholder coordination Business Analysis & End-User Engagement • Work with stakeholders to understand needs and translate them into scalable solutions • Facilitate UAT sessions and functional demonstrations across multiple teams • Lead onboarding, training, and change-management activities • Drive user adoption through structured communication and support • Build positive team dynamics and strong relationships with customers, users, and technical staff Other Duties as Assigned Apply tot his job