Salesforce Marketing Cloud Consultant
Role: Salesforce Marketing Cloud Consultant Location: Remote Job Responsibilities • Serve as the primary client-facing consultant for Salesforce Marketing Cloud Engagement projects. • Lead and facilitate discovery sessions to gather and define business and technical requirements. • Translate business needs into scalable and maintainable Marketing Cloud solutions. • Configure and implement Salesforce Marketing Cloud features. • Design and configure customer journeys, data extensions, automations, and triggered sends. • Create solution documentation, business requirements documents (BRDs), and technical specifications. • Work with engineers and technical consultants to ensure requirements are clearly communicated and delivered accurately. • Provide strategic guidance on data modeling, segmentation, and personalization tactics. • Train and support client stakeholders on Marketing Cloud functionality as needed. Required Skills • 4-6 years of experience in a client-facing role, preferably within a consulting or agency environment. • 3+ years of hands-on experience with Salesforce Marketing Cloud Engagement. • Proven ability to lead client meetings and translate business goals into Marketing Cloud configurations. • Experience configuring: • Email Studio, Mobile Studio, and Advertising Studio • Journey Builder and Automation Studio • Marketing Cloud Connect with Salesforce CRM • Data Designer and Contact Builder • Data Cloud • Strong documentation and communication skills; ability to produce business requirements, configuration workbooks, and solution designs. • Ability to manage multiple projects and priorities while maintaining client satisfaction. Desired Skills • Understanding of relational data modeling and data extension management. • Familiarity with Salesforce CRM (especially Sales Cloud or Service Cloud). • Proficiency with AMPscript, SQL, and Server-Side JavaScript within Marketing Cloud. • Experience working with Marketing Cloud APIs (REST and SOAP). • Prior experience working in an agile delivery environment. • Experience with Salesforce Data Cloud, including identity resolution, segment activation, and real-time personalization Certifications • Salesforce Marketing Cloud Email Specialist • Salesforce Marketing Cloud Consultant (highly preferred) • Additional Marketing Cloud, Salesforce or Data Cloud certifications (e.g., Developer, Administrator) are a plus Apply tot his job