Residential Sales Consultant
Service Experts is a leading company in HVAC services, and they are seeking a Residential Sales Consultant to join their team. This position focuses on developing and closing residential sales opportunities through customer education and presentations, while ensuring customer satisfaction and retention. Responsibilities Present comfort options of residential HVAC and water heater products and services to new and established customers Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction Create relationships with prospective customer and referral as well initiating calls to generate sales Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business Skills At least a High school degree or GED Prior sales experience, with a preference for experience with direct selling to consumers Strong selling and business-development skills A demonstrated ability to effectively communicate concepts to a variety of audiences Demonstrated commitment to the delivery of high-quality, customer-focused service Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer Valid driver's license with acceptable driving record Ability to consistently demonstrate a positive attendance record Available to work flexible hours and on-call shifts as needed Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements A Bachelor's degree or related professional sales certifications Benefits Generous PTO provided Company-sponsored Medical, Dental, and Vision Insurance programs Company-provided smart phone, tablet, uniform plan, and tool replacement program Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions Company-paid employee Life Insurance with options for YOU and your Family! Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs Company Overview Service Experts is a plumbing company that sells, services, and repairs heating and air conditioning systems. It was founded in 1996, and is headquartered in Plano, Texas, USA, with a workforce of 1001-5000 employees. Its website is