Remote Symitar Administrator (W2 Only, remote in EST/CST only)
W2 Only, permanent position with benefits. 100% Remote • Serve as a system administrator for the Symitar system that is the backbone for all teller transactions, online banking, mobile banking, bill pay, debit and credit card transactions. • Monitor, troubleshoot and escalate tickets as required to resolution. • Monitor and maintain the Symitar system hardware, working closely with third party vendors to resolve issues. • Plan, test, and implement AIX & Symitar updates and patches. Communicate and work alongside third-party vendors to find timely resolutions to critical issues. • Derive and document technical procedures. • * In a 24/7/365 uptime environment, participate in a rotating on-call shift to respond promptly to issues after-hours. • Responsible for investigating and correcting issues in real-time and providing problem resolution end-to-end. • Maintain and troubleshoot supplementary products utilized for the automation of company's 24/7 needs, including SMA Solutions OpCon & Helpsystems Automate. • Utilize basic scripting concepts to plan, test and implement new automated jobs for processing reports, moving files/data to and from 3rd party software vendors, etc. • Work with other IS teams to introduce these technologies in order to improve daily processes and implement new solutions. • Work as the Symitar system subject matter expert alongside other Information Systems teams and credit union business units to implement new software and services. • Research and develop processes that seamlessly introduce new software and services to existing credit union solutions. • What You ll Bring: You ll like this position if you are... • Three or more years of professional IT experience, including experience working with Symitar or another core banking system. • Willingness to dive in and learn new technologies. • Familiarity with SSH, FTP, and RDP. • Unix experience. Apply tot his job