[Remote] Senior CX Marketing Consultant (USA)
Note: The job is a remote job and is open to candidates in USA. Huble is an international digital business & CRM consultancy and an Elite HubSpot Partner. As a Senior CX Marketing Consultant, you will play a pivotal role in transforming customers' CX performance by helping clients implement best-in-class CX processes and strategies, leveraging technology to drive business growth. Responsibilities • Design and execute a cutting-edge marketing strategy and framework, adeptly anticipating and meeting the unique demands of our valued clients. Your goal will be to ensure exceptional client satisfaction throughout the entire process • Initial setup and training for clients. The work will involve setting up tools after the Solution Architect has completed their architecture and configuration • Provide continuous consultancy for clients by managing a wish list of client needs and goals • Take ownership of integration projects in which you actively participate, from a Marketing and CX perspective • Analyse and provide recommendations on how clients can follow marketing and technology best practices through technology audits • Ensuring integrated reporting across the tech solutions to enable closed-loop reporting and ensure integrations meet these criteria • Keep up to date with and communicate new technology products, features and changes to existing features within the marketing space • Provide expertise in technology features and how to leverage these for marketing & relevant communications Skills • 7+ years' experience in digital marketing, preferably in a client-facing consulting or specialist role within a digital agency or consultancy • A solid knowledge of HubSpot or equivalent CRM platforms such as Salesforce, Pardot, or Marketo • Exceptional client-facing skills, with the ability to build relationships with stakeholders at all levels • Strong presentation and facilitation skills—able to drive workshops and executive discussions • Experience leading cross-functional teams and mentoring junior consultants • A strong business acumen and the ability to conduct engaging presentations • Hands-on experience with online marketing tools, methodologies, and practices • Familiarity with agile marketing and the ability to adapt to changing processes • A solid understanding of Inbound Marketing and Customer Experience (CX) Marketing • Technical proficiency and the ability to quickly grasp our technology stack • A continuous learning mindset—staying up to date with industry trends and new sales enablement technologies • Comfortable working in a fast-paced, high-growth environment • Innovative and driven by an entrepreneurial spirit • Outstanding interpersonal skills, adept at working independently or collaboratively • Emotionally intelligent and displaying maturity • Exude enthusiasm and a deep passion for your work • Possess an impeccable attention to detail and meticulousness • Focused on delivering quality results at all times • To enable our teams to work synchronously, this role would be best suited for someone based in / prefers Eastern time zone • Basic knowledge of HTML and CSS is a plus Benefits • Work from anywhere • Pension scheme • Healthcare benefits • Create your ideal workspace • Choice of devices • Generous leave policy • Flexible working hours • Show your company pride Company Overview • Huble, HubSpot’s 2024 global partner of the year, is a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster, adapt smarter, and innovate freely—by building their business around HubSpot’s CRM. It was founded in 2002, and is headquartered in London, England, GBR, with a workforce of 51-200 employees. Its website is Apply tot his job