Remote Data Entry and Live Chat Specialist for Netflix – $40/Hour 2024 in Comoros

Introduction to Netflix and the Role Netflix is one of the world's leading entertainment services, with over 260 million paid memberships in over 190 countries enjoying TV series, films, and games across a vast array of genres and languages. The company's mission is to entertain the world, and to achieve this, it needs to hire and grow exceptional talent, starting with university students. If you have a passion for solving challenging problems and are excited about the possibility of making a huge impact on productions that over 260 million viewers tune into, then this role might be for you. About the Content Operations & Innovation Organisation The Content Operations & Innovation organisation at Netflix helps content to delight members with efficient operational workflows and execution while leveraging scale and innovating to deliver more value on screen. Within this organisation, the Netfx team is hosting an intern during Summer 2024. Netfx is a growing go-functional visual effects (VFX) initiative built on Netflix's innovative platform that optimizes the pairing of skills to tasks to execute a high volume of global work. Netfx has an extensive ecosystem of assets (VFX companies, artists) throughout the post-production environment, ensuring that members experience the best version of every show, sparking joy around the world. Key Responsibilities Conduct comprehensive analysis of current well-constructed transactional, digital marketplaces. Research and analyze industry trends and competitive landscapes for global marketplaces. Provide insights and recommendations based on market analysis to aid strategic decision-making. Collaborate with senior team members to plot and refine competitive pricing strategies. Assist in developing financial models to evaluate business performance and assess capacity situations. Contribute to forecasting and budgeting procedures to support financial planning efforts. Collaborate with teams across departments to recognize business opportunities. Participate in meetings and presentations to share findings and recommendations. Essential Qualifications To be considered for this role, you should have: An interest in working in the film industry. An interest in global marketplace analysis and platform (customer/seller) experience. Basic knowledge of computers and familiarity with software programs including Google Suite (e.g., Gmail, Docs, Sheets) and Microsoft Office (e.g., Word, Excel). The ability to live in the designated location during the internship (relocation and housing assistance may be provided, if applicable). Collaborative and able to work in a fast-paced environment. Self-motivated and able to take initiative to work independently. Attention to detail and practices good judgment. Curious about learning new technologies and workflows. The ability to maintain confidentiality and utmost discretion when being privy to sensitive information. Preferred Qualifications While not required, the following qualifications are preferred: Prior experience in data entry, live chat, or a related field. Experience with Airtable or similar software. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Career Growth Opportunities and Learning Benefits This role offers a unique opportunity to gain experience in the film industry and develop skills in data entry, live chat, and global marketplace analysis. As an intern, you will participate in a program that provides training and development intended to give you the skill set vital to become a strong candidate for future entry-level positions in business analytics, agnostic of domain. You will also have the opportunity to work with senior team members and contribute to strategic decision-making. Work Environment and Company Culture Netflix is committed to creating a work environment that is inclusive, diverse, and respectful of all employees. The company values innovation, creativity, and collaboration, and encourages employees to think outside the box and take risks. As a remote data entry and live chat specialist, you will be part of a global team that is passionate about delivering exceptional customer service and supporting the company's mission to entertain the world. Compensation, Perks, and Benefits The compensation for this role is $40/hour, and you will also be eligible for a range of perks and benefits, including: Relocation and housing assistance (if applicable). Opportunities for professional development and growth. Access to Netflix's innovative platform and tools. A collaborative and dynamic work environment. How to Apply To apply for this role, please submit your application through the provided link. You will be required to fill out an Airtable form and submit a 300-word statement of purpose (preferably in PDF format) answering the following questions: Are you passionate about global marketplaces? What key factors and metrics would you consider essential for achieving a comprehensive analysis of international transactional structures that bring together numerous buyers and sellers of a service? Conclusion If you are a motivated and detail-oriented individual with a passion for the film industry and global marketplace analysis, then this role may be for you. As a remote data entry and live chat specialist for Netflix, you will have the opportunity to work with a global team, develop your skills, and contribute to the company's mission to entertain the world. Don't miss out on this exciting opportunity – apply now! Apply for this job