[Remote] Data Assurance Analyst

Note: The job is a remote job and is open to candidates in USA. UPSTACK is a leading full-service technology advisory firm transforming how businesses manage IT infrastructure. They are seeking a detail-oriented Data Assurance Analyst to oversee the Data Service Desk, ensuring data quality and compliance across internal systems. Responsibilities • Oversee and manage the Data Service Desk, handling and resolving data support tickets to ensure timely and accurate issue resolution • Review, audit, and correct data submitted by Sales and Customer Success in alignment with UPSTACK data policies and standards • Regularly audit and monitor data within internal systems to ensure accuracy, integrity, and compliance • Collaborate with Data Subject Matter Experts (SMEs) to inform, document, enforce, and improve data policies and standards across the organization • Own, maintain, and govern the Salesforce Data Dictionary to ensure consistent data definitions and usage company-wide Skills • 2+ years of experience working with Salesforce or other CRM platforms, including CRM data structures, integrations, and data management • Strong understanding of technology and computer science fundamentals, including software development concepts and data systems • Proficiency in data analysis techniques, with the ability to identify trends, patterns, and data quality issues across multiple data sources • Experience with data auditing processes and best practices to ensure data accuracy, integrity, and compliance • Solid quantitative skills, including statistical analysis and mathematical reasoning • Proficiency in programming or scripting languages relevant to data management (e.g., SQL, Python) • Experience creating and maintaining clear, detailed reports and documentation; familiarity with data visualization tools such as Tableau or Power BI is a plus • Exceptional analytical and problem-solving skills, with the ability to investigate complex data issues and recommend data-driven solutions • Strong organizational skills, with the ability to manage multiple priorities and maintain accurate documentation • Excellent communication skills, with the ability to clearly explain technical concepts to non-technical stakeholders • Proven ability to collaborate effectively in a cross-functional environment (e.g., Engineering, UX/UI, Sales) and adapt to evolving project requirements • Demonstrated interest in building and maintaining data governance, auditing, and quality assurance processes • Familiarity with CRM software and digital sales tools Company Overview • Upstack provides a team of cloud infrastructure advisors to architect customized solutions for businesses of all sizes. It was founded in 2017, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is Apply tot his job Apply tot his job