[Remote] Customer Support Consultant (Remote Opportunity)

Note: The job is a remote job and is open to candidates in USA. Unison Software, Inc. is a leading provider for procurement solutions to the federal marketplace, seeking a Consultant to work directly with clients on implementing and operating their software products. The role involves providing advisory and support services to government contractors, ensuring tasks are completed effectively and aligning with client goals. Responsibilities • Work with clients to provide a broad range of implementation and integration tasks including requirements analysis, business process analysis, system configuration, testing, training, and post-implementation support • Help drive successful operation of Unison’s product suite by delivering high quality advisory and support services to government contractors • Ensure assigned tasks are performed on target, on time, and on budget, and that client personnel appreciate the value of the work performed • Understand client’s business objectives and help clients achieve their goals • Interaction with senior client leadership to define project goals, execute against plan and manage issues and risks • Consultants are continuously challenged though client projects and build skills towards a fulfilling career. All consultants receive product and federal acquisition training and receive career development guidance from experienced professionals. Employees also enjoy an attractive and competitive benefits package Skills • Ability to work 10am to 7pm PT / 1pm to 10pm ET • Professional experience with one or more of the following: • Prior consulting/training experience, preferably with a top consulting firm • Possesses superior client relationship skills • Exceptional written and verbal communications skills • Self-starter, quick learner, and team player • Proficient in the basics of Microsoft Excel, PowerPoint and Word • BA or BS degree in a related field or equivalent experience • Clearance: Applicants may need to be the subject of a security investigation and may need to meet eligibility requirements for access to classified information, to include U.S. Citizenship. • Business experience in government contractor functions such as proposal management, contract management and/or procurement Benefits • Employees also enjoy an attractive and competitive benefits package Company Overview • Unison is a nonprofit organization that represents and acts for members working in a wide range of public services and utilities. It was founded in 1993, and is headquartered in London, England, GBR, with a workforce of 51-200 employees. Its website is Apply tot his job Apply tot his job