[Remote] Benefit Strategy & Delivery Sr Capability Manager - Remote
Note: The job is a remote job and is open to candidates in USA. UnitedHealthcare is simplifying the health care experience and creating healthier communities. As a Senior Capability Manager for Benefits, you will oversee the development and optimization of organizational capabilities across various departments while executing strategic initiatives to achieve the organization's goals. Responsibilities • Develop and document capabilities in Aha • Define project scope and objectives • Lead the implementation of programs and initiatives to develop and enhance key benefit capabilities within the organization • Actively participate in a broader team of business and operational leaders, architects, and engineers to reimagine the end-to-end benefit ecosystem • Identify and evaluate non-traditional and innovative approaches to benefit capability delivery • Support the prioritization of a backlog and roadmap of high-impact work, clearly articulating the business impacts of each initiative • Provide leadership to multiple layers of management, subject matter experts, business partners, and senior-level experts to achieve results • Proactively partner with stakeholders to understand their benefit capability needs and plan new builds or enhancements accordingly • Regularly gather and analyze feedback from end-users, stakeholders, and operational partners to identify improvement opportunities • Provide subject matter expertise on benefit capability definition and delivery • Think boldly and disruptively, challenging others to adopt a forward-looking perspective that drives transformation • Operate independently, handling less structured and more complex issues • Serve as a resource to others within the organization Skills • 3+ years of experience working with healthcare benefits in areas such as operations, delivery, strategy, planning, or technology • MBA in Healthcare Administration • 2+ years of experience using agile development methodologies such as SAFe, LeSS, PI Planning, story-mapping, persona development, and design sprints • Experience managing people, either directly or in a matrixed environment • Comfortable with technology-related terminology, architectures, development approaches, and strategies, enabling effective communication with engineering and architecture leaders (no development experience required) • Demonstrated ability to work collaboratively in a matrixed environment and influence others • Comfortable interacting with internal and external customers and users at all levels • Skilled in telling compelling stories, preparing presentations, and presenting to groups of up to twenty people, both in person and virtually • Intermediate proficiency with Visio, MS Excel, and MS PowerPoint • Ability to visualize desired outcomes and effectively communicate the necessary steps to achieve goals • Have previously worked or is currently working as a contractor placed at UHG or one of its subsidiaries or affiliates • Agile Certification: Certification as an Agile Product Owner or Agile Leader • 5+ years of experience in business analysis, including gathering requirements for enhancements, interfaces, and data mapping. Proficient in using requirements gathering tools and processes and capturing business/interface workflows • 5+ years of experience in producing and executing Business User Acceptance Test scripts derived from process gap analysis, business data mapping definitions, and business requirement definitions • 3+ years of experience in the health insurance industry • 2+ years of experience working with advanced benefit capabilities and techniques in any business setting • Proficiency in using Aha! road-mapping software, Rally, or other Agile tools • Formal training in product management • Familiarity with one or more UHG claims platforms or commercially available claims platforms • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Benefits • Comprehensive benefits package • Incentive and recognition programs • Equity stock purchase • 401k contribution Company Overview • UnitedHealthcare helps people live healthier lives by simplifying the health care experience. It was founded in 1977, and is headquartered in Minnetonka, Minnesota, USA, with a workforce of 10001+ employees. Its website is Apply tot his job