Qlik Senior Customer Success Engineer - US Remote in King Of Prussia, Pennsylvania

Qlik What makes us Qlik Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 13 years in a row! Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone at any skill level the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating in over 100 countries with 38,000 customers around the world. If you think we are interesting, please read on we may be looking for you! The Customer Success Engineering team at Qlik At Qlik and Talend, we don't just solve problems; we create opportunities. We're on a mission to empower businesses with cutting-edge data integration, data quality and data governance technology. As a Customer Success Engineer, youll be at the heart of this mission, collaborating with Customer Success Managers to shape the future of data engineering for your customers. TheCustomer Success Engineer Role Join us as a Customer Success Engineer at Qlik! If you're a dynamic, customer-centric individual with expertise in data engineering and a technical background using Talend Data Fabric, this role is for you. As a Customer Success Engineer, you'll play a pivotal role in driving meaningful outcomes for our most strategic customers. What Makes This Role Interesting You'll own the customer relationship from a technical perspective, becoming the trusted advisor for successful implementation and ongoing adoption of Qlik Data Integration and Talend technology. You will be working at the bleeding edge of data technology, solving major data challenges to create impactful outcomes for your customers. Your role involves providing system architecture and data engineering development advice to our advanced customers, ensuring timely, scalable, and secure implementations. Responsibilities include, but not limited to: Collaborate with customers to deploy, manage, and audit best practice use of our software, ensuring rapid Time-To-Value. Empower customers to fully utilize the capabilities within their subscription. Work closely with Customer Success Managers and other Qlik customer-facing roles to ensure coordinated engagement for successful customer outcomes. Conduct technical customer workshops and provide information on product updates. Research and investigate solutions to data and business challenges, providing recommendations and action plans. Analyze and help troubleshoot customer issues, taking technical ownership to drive resolution. Document and present complex solutions to customer technical teams. Occasionally travel up to 25% (as required). Skills and qualifications for this role include: Bachelors degree, preferably in Computer Science or related technical field, or extensive industry experience. Minimum of 8 years in a data-related field with success managing multiple customers and projects. Proficiency with ETL/ELT and Data Quality technologies, especially Talend products. Creative problem-solving ability and strong client-facing consultative skills. Self-starter who can work independently or as part of a team. Source link Apply tot his job